Moderator
Moderator

Re: Inspiron 7000 (7375 ryzen 5)2in1

Thank you for your message. Did this issue start after any recent driver or Windows update?

 

What is the BIOS version installed?

 

Please check in event viewer to see if there is any error recorded. 

 

Open device manager – expand display adapter- right click on the graphics driver & click on uninstall (do not check the box that says delete driver) restart the computer. This will refresh the driver.

 

Please run a hardware diagnostic by following the video on this link

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.

 

How to locate the service tag

 

 

Dell-SreejithR
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To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
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