Re: Inspiron G3 15-3579, charging port issue?


Hi,

My brand new - 4 days old G3 3579 ( service tag removed per privacy policy) has a problem with charging. Charging turns on and off when using the laptop, but seems charging perfectly fine when laptop is turned off. I have checked the default 130W AC adapter and there is no issue. Also updated BIOS to 1.9.1 and also from BIOS set 'Standard mode' for Primary Battery Charge Configuration. Also set 95 as 'Custom Charge Stop'. Ran diagonstic by pressing F12 while system boot and also updated Adapter drivers.

Can you please help on this? I have already found people having same issue (below)


https://www.dell.com/community/Inspiron/Inspiron-G3-15-3579-charging-port-issue/m-p/7255712/highligh...

https://www.dell.com/community/Inspiron/Dell-G3-power-adapter-is-not-sufficient-130W-i5-8300H-1050/t...

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