08-18-2014 04:17 PM
RE: Dell PC Restore by Symantec
Depending on what year the PC is, Dell give up Symantec a while back. But you should have the OEM image of the OS on the hard drive. There is a procedure at start up before Windows loads using the F8 key and select the options for repair, there you should see restore Factory Image. Unless someone formatted the Hard Drive.