MS internet explorer

I have a 1 year old INSPIRON.

 

Beginning A few days ago I can't access internet explorer.

What happens is an IE full window comes up, then a smaller IE window which says: "Internet Explorer has stopped working".

There is a reference to some help for an explanation which says "this is a known problem; update software"

I have rebooted the PC three times and have run software update & rebooted.

Apparently this pc does not come with the OS on a CD so that I could reload the system.

Are there any other remedies I should try?

thanks for any suggestions

Artie

0 Kudos