Re: Windows Vista/Inspiron 1520 Factory Restore problem - stuck at 'Other User' Login Screen - Please help!

Hi Rick,

I am having the exact same issues as Rod has described above.  But unfortunately I do not have any of the disks which came with the laptop.  I have already backed up my important documents on a flash drive and am attempting to restore my computer any how and any way possible.  None of the linked steps really showed what could be done if I did not have the disk (at least that I saw).  I have attempted to open Windows using safe mode, "Last Known Good Configuration", "Debugger Mode" but everything takes me back to the impassable other user login.  I ran every test under diagnostics possible and found no errors.  Any help is greatly appreciated.

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