Re: Windows Update Error 800736B3
Thank you for responding!
I tried numbers 1, 2, and 3 on the link concerning the error code. Nothing worked.
When I ran the Windows Update Fix-it, and looking at the View Report Details,
Windows Version: 6.1
Package Version: 22.214.171.12410211
Publisher: Microsoft Corporation
I would think my architecture would be X64 and NOT amd64! Why is the architecture set to AMD64 in the Windows Update Fix-It?
Also, in looking at the Reliability Monitor, it had this entry multiple times over several days:
Generic volume shadow copy
Successful driver installation
View technical details
Driver Management concluded the process to install driver FileRepository\volsnap.inf_amd64_neutral_7499a4fac85b39fc\volsnap.inf for Device Instance ID STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT19 with the following status: 0x0
I downloaded the Iolo System Checkup from the Dell site and the scan Registry error entries had:
"Windows\System32\wuaucpl.cpl" does not exist
Repair: Delete erroneous value
msinfo32 shows mty system type as x64-based PC. Version is 6.1.7601 SP1 Build 7601
I am wondering if my registry had x64 replaced with amd64 somehow.
I am at a loss. I put in the Windows 7 DVD that came with my system to reload Windows 7, it did not work, it said corrput/bad (or something to that effect) image.
Short of actually finding the cause of my problem, I am thinking of installing Windows 8. Will that create a new/clean registry and eliminate the problem? I do not want to upgrade to Windows 8 and have the same problem. Otherwise, my system works fine, and getting Windowsw update to succesfully update is my only problem!
I appreciate your assistance and your time! Any more ideas?
Thank you very much!