Philip_Yip
5 Iridium

Re: HDD Crashed - no recovery media.

It won't work, the F8 restore to factory settings relies on a hidden hard drive partition on the original drive.

You need a Windows Reinstallation DVD. I assume Windows 7 Home Premium also. Unfortunately as you don't reside in the US there is no online request form for the reinstallation DVD and you have to phone technical support which leads to varying results... see this poll here for more details:

http://en.community.dell.com/support-forums/software-os/f/4677/t/19476992.aspx

I had a reinstallation guide up which explained the reinstallation process in great detail but I removed it until the issues for requesting media are resolved for non-US customers.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
0 Kudos