Below is information to restore your Alienware to factory conditions. Click the link below.
1. What is AlienRespawn?
The AlienRespawn software is a tool that comes preinstalled in all Alienware computers which will help you to safely backup and recovery your information to protect it from data loss or simply to restore the computer to the original factory settings.
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?