jimmykup
1 Copper

Failed to Upgrade my Dell Inspiron to Windows 10 Pro 64-bit with Included Disc

Last week I purchased a new desktop from Dell.com. The desktop comes with Windows 7 Pro 64-bit pre-installed and also came with a free copy of Windows 10 Pro 64-bit. Windows 10 came with the desktop in the form of a DVD that I have picutred here: http://i.imgur.com/Z3N84IS.jpg

Does anyone have experience using the Windows 10 Pro 64-bit upgrade disc that comes with this desktop?

Here is the product page for the desktop: www.dell.com/.../pd

I popped the included disc in, rebooted the computer, and then hit F12 to boot from the disc. The disc ran and I attempted to select the option to install Windows 10 and keep my files that are on the drive. It attempted to install but then stopped because there was a "partition missing". So instead, I then tried another option which was to wipe the entire drive clean and install Windows 10. That didn't work either because drive is locked.

Here is a link to an Imgur album I created: http://imgur.com/a/JprJf - This album includes photos I took of the Windows 10 install process so you can see what I am dealing with.

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