RE: Dell VenuePro 8 Tablet - stuck at welcome screen


Thank you for writing to us!

We would suggest that you restart the system (tablet) by holding the power button.Once it restarts check if the same issue happens.

In case the same issue happens try the following :

old Power-Button 10 seconds to shut off Dell Venue 8 Pro

Push and hold Power-Button and then push and hold Windows-Button

-- Dell Logo appear.

Release Power-Button

Release Windows-Button

-- Options appear on the bottom of the screen: F2/Volume-Down = Setup. F12/Volume-Up = Boot option. .

Push Volume-Down-Button = Setup

-- It trys auto repair, but it cant find a fix

Tap on:Advance options

-- Youll get the options to reboot,use a device, trouble shoot,or turn off pc,

Taped on: trouble shoot

Selected to option "Refresh your pc"

Kindly let us know if this works.



DELL-Robin D
Social Media Support

0 Kudos