G4bri3l
1 Copper

U2715H, Two, Defective in need of help

Hi everyone,

I recently purchased a U2715H 27-Inch monitor, unfortunately I happened to run in some issue that other users here ran into as well. My monitor would flicker for a few seconds presenting a black screen. On top of that it would sometimes go in Power Save Mode, or it would not detect the signal coming from my laptop right away (requiring me to turn it off for a minute, unplug it, replug it and turn it on again).

As you can imagine I immediately replaced it, especially since I noticed that other people had the exact same issue and did the same. Now here's the interesting part, the new monitor that I received seemed to be ok for a few hours but the it started presenting the exact same issues as the old one.

Keep in mind that I tried the following solutions: using a brand new HDMI cable (same issues), using a DP to HDMI adapter (same issues), plugging my laptop into another monitor or tv (no issues), and plugged in my laptop to the same exact monitor but 24" instead of 27" (no issues). So this led me to think that my laptop has no problem whatsoever.

I have a GeForce GTX 960M, which should be more than fine. Now I am not sure what to do, I think this is a great monitor but I am afraid that replacing it would just lead to another defective product. I am inclined to just return it and look for a completely different one.

What do you suggest ?

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