Moderator
Moderator

Re: U2415, Asus laptop, HDMI in issue

 

* For my internal notes, click my name and private message me the U2415 service tag number and 20 digit alphanumeric serial number
* List all of the video out ports on the Asus laptop
* Did you test BOTH of the U2415 HDMI in ports, choosing the correct one (HDMIMHL1 or HDMIMHL2) in the Menu- Input Source (page 40) ?
* Just prior to the issue, did the Asus laptop receive updates from Microsoft?

0 Kudos