shepcon
2 Bronze

PE 1850 Will Not POST or Enter Setup

We have an old PE 1850 being used as a backup server running Backup Exec.  We needed to reboot the server earlier this week to complete some O/S updates but when it rebooted, it started an orange caution and will not complete POST.  It will not even allow us to enter the BIOS and it simply gets stuck at Entering Setup.  The server is using an add-on PERC 4/DC, which we replaced thinking this was bad.  We've also tried booting without the PERC 4 /DC installed.  We have reseated the riser and memory but the results are still the same.  If we simply leave the system along and attempt to boot, it appears to get stuck at the initial LSI, which is part of the ROMB that we're not using.

Any suggestions on how to get the server to POST would be appreciated.

Ken

0 Kudos

RE: PE 1850 Will Not POST or Enter Setup

Shepcon,

I would start with taking the server to a Minimum to Post configuration. Remove everything but the following from the server -

  • System Board
  • Processor
  • One stick of (dual or single rank) memory in DIMM1-A or DIMM1-B
  • Power supply
  • Riser
  • Control panel with the backplane and cables to connect the power button (power button - only required if the last power state was off)

If it starts up under that configuration then we can add the removed parts back individually to see which caused the system to fail.

(HDD's you don't have to remove from the server, just unseat them from the backplane, so we don't mix the order up.)

Let me know what the results are.

Chris Hawk


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theflash1932
7 Thorium

RE: PE 1850 Will Not POST or Enter Setup

If it is hanging at the "LSI" controller init and you are NOT using it, then make sure it is disabled (BIOS F2, Integrated Devices, Embedded RAID) ... I know you said you can't get into the BIOS, but if you clear the NVRAM using the jumpers on the motherboard, it will revert BIOS settings to defaults, including disabling the embedded RAID controller.

You said the LCD is amber ... what is the message on the LCD?

With RAID disabled, you should not see LSI - you should have only the Adaptec SCSI controller visible during POST.

0 Kudos
shepcon
2 Bronze

RE: PE 1850 Will Not POST or Enter Setup

Reset system board NVRAM and error persisted.  Cannot enter BIOS or even POST.  Have ordered new system board.

Thanks.

Ken

0 Kudos