adanielov
1 Copper

Unable to update FW on Express Flash PCIe

hi! Any suggestions why the FW update fails? Thank you!

 

[root@rac2 ~]# ./Express_Flash_PCIe-SSD_FRMW_WV046_LNUX_IPM0KD3Q_A04.BIN 

Collecting inventory...
.
Inventory collection failed.

 

[root@rac2 ~]# nvme fw-log /dev/nvme2n1
Firmware Log for device:/dev/nvme2n1
afi : 0x2
frs1 : 0x51334446304d5049 (IPM0FD3Q)
frs2 : 0x51334449304d5049 (IPM0ID3Q)

Product Name: PowerEdge R730xd
Serial Number: CBGPR52
BIOS ver 2.0.2

CentOS 7.2

[root@rac2 ~]# uname -r
3.10.0-327.10.1.el7.x86_64

 

May 4 20:16:51 rac2 kernel: NVMEPCISSD[5264]: segfault at 0 ip 00007f11089472d1 sp 00007ffcc1deff58 error 4 in libc-2.17.so[7f11088c1000+1b4000]
May 4 20:16:52 rac2 root: Update Package: PCIe SSS Firmware: Exit code = 1 (Failure) Support Log path=/var/log/dell/updatepackage/log/support/Express_Flash_PCIe-SSD_FRMW_WV046_LNUX_IPM0KD3Q_A04.log

 

 

 

=================> Update Package application started <=============

Command:

Date: Wed May 4 20:16:47 PDT 2016

=========================================================================

Release ID: WV046A04

Update Package version: 15.06.200 (BLD_346)

Collecting inventory...
Inventory collection failed.
==============================> Update Result <==========================

Update was not applied

=========================================================================

===== debug_inv.log Log Starts =====
[2016-05-04T20:16:50] : NVMePCISSDMain.cpp: 63: Logger initialized
[2016-05-04T20:16:50] : NVMePCISSDMain.cpp: 73: Before CNVMePCISSDManager nvmePCISSDMgr;
[2016-05-04T20:16:50] : NVMePCISSDManager.cpp: 47: Entering CNVMePCISSDManager::CNVMePCISSDManager()
[2016-05-04T20:16:50] : NVMePCISSDManager.cpp: 49: Output file name is:
[2016-05-04T20:16:50] : NVMePCISSDManager.cpp: 50: Leaving CNVMePCISSDManager::CNVMePCISSDManager()
[2016-05-04T20:16:50] : NVMePCISSDMain.cpp: 77: Before nvmePCISSDMgr.Inventory
[2016-05-04T20:16:50] : NVMePCISSDManager.cpp: 85: Entering CNVMePCISSDManager :: Inventory()
[2016-05-04T20:16:50] : NVMePCISSDManager.cpp: 88: Creating an instance of CNVMePCISSDInventory() using auto_ptr
[2016-05-04T20:16:50] : NVMePCISSDInventory.cpp: 41: Entering CNVMePCISSDInventory::CNVMePCISSDInventory()
[2016-05-04T20:16:50] : NVMeAdapter.cpp: 195: Entering CNVMeAdapter::GetInstance()
[2016-05-04T20:16:50] : NVMeAdapter.cpp: 60: Entering CNVMeAdapter::CNVMeAdapter()
[2016-05-04T20:16:50] : NVMeAdapter.cpp: 68: Leaving CNVMeAdapter::CNVMeAdapter()
[2016-05-04T20:16:50] : NVMeAdapter.cpp: 204: Leaving CNVMeAdapter::GetInstance()
[2016-05-04T20:16:50] : NVMePCISSDInventory.cpp: 43: Leaving CNVMePCISSDInventory::CNVMePCISSDInventory()
[2016-05-04T20:16:50] : NVMePCISSDManager.cpp: 95: Calling GetInventory() to get inventory information in a vector
[2016-05-04T20:16:50] : NVMePCISSDInventory.cpp: 78: Entering CNVMePCISSDInventory::GetInventory()
[2016-05-04T20:16:50] : NVMeAdapter.cpp: 124: Entering CNVMeAdapter::Initialize()
[2016-05-04T20:16:50] : NVMeAdapter.cpp: 125: Installing HAPI ..
[2016-05-04T20:16:50] : LinuxImpl.cpp: 320: CLinuxImpl::IsFileExistsAbs() File name /opt/dell/dup64/lib/libdchipm.so exist
[2016-05-04T20:16:51] : LinuxImpl.cpp: 38: Load library using /opt/dell/dup64/lib/libdchipm.so
[2016-05-04T20:16:51] : LinuxImpl.cpp: 45: HAPI is installed in the system
[2016-05-04T20:16:51] : NVMeAdapter.cpp: 128: Install HAPI Succeeded
[2016-05-04T20:16:51] : NVMeAdapter.cpp: 138: Loading NVMePCISSD_LIBRARY to get handle to library
[2016-05-04T20:16:51] : LinuxImpl.cpp: 320: CLinuxImpl::IsFileExistsAbs() File name ./libnvme.so exist
[2016-05-04T20:16:51] : NVMeAdapter.cpp: 150: Received handle to library NVMePCISSD_LIBRARY. Initializing required function pointers
[2016-05-04T20:16:51] : NVMeAdapter.cpp: 156: INFO: All required function pointers initialized successfully
[2016-05-04T20:16:51] : NVMeAdapter.cpp: 178: Leaving CNVMeAdapter::Initialize()
[2016-05-04T20:16:51] : NVMeAdapter.cpp: 318: Entering CNVMeAdapter::DiscoverNVMeDevices()
[2016-05-04T20:16:51] : NVMeAdapter.cpp: 324: Invoking Samsung API to get NVMe PCISSD disks' discovery/inventory data
===== debug_inv.log Log Ends =====

Exit code = 1 (Failure)
Wed May 4 20:16:52 PDT 2016

 

 

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