zras01
1 Nickel

My Dell AIO 962

My Dell AIO 962 printer will print anything off my screen..........e-mail, web pages, etc.  However,  when I attempt to copy something, or if I scan or fax it merely makes a  "running sound" but nothing actually happens.  Eventually I will get a error message, ERROR MESSAGE:2200.

I have unplugged it both from the power supply and from the back of the printer and let it rest. I reestablish the connection the error message goes away but I am still unable to to copy, fax, or scan.  I have rebooted it, uninstalled and reinstalled it and no luck.

Any other suggestion?  Like throw it away and start over?  emoticon.TongueTied.title

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