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You are using Dell Series 7 ink cartridges, correct?


If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.


Power on the printer. 


Open the printer(with the power on) and take out the Dell Series 7 black cartridge and then reseat it. I would then take out the color Dell Series 7 ink cartridge and reseat it. Now close the printer and it will print an alignment page.


Any error messages?


black cartridge = black side(left side)          color cartridge = color side(right side)


photo cartridge = black side(left side)          color cartridge = color side(right side)


Dell Series 7 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.


Dell Series 7 ink cartridges can be purchased at Staples, Walmart or Dell's Website.


It's possible that you got a Dell Series 7 ink cartridge with a bad sensor. Take it back to the place of purchase for a refund or replacement.


To setup the printer for wireless, please follow the instructions located at...


968 & 968w All-In-One Printer owners thread (W7)


Then let me know what happens.





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