Re: Dell AIO Photo Printer 964, theres not a correct Driver.



Make sure you have Internet Explorer or Mozilla Firefox installed on your computer.


Try uninstalling Google Chrome and restart your computer. Now try downloading the drivers using Internet Explorer, in your browser.


Install the printer in the compatibility mode. You'll get a message, the printer is not connected. Connect the printer at this time(powered on)


If this works, try the printer a few times, then download and reinstall Google Chrome. If the printer then stops working, Goggle Chrome may be the culprit, and needs to be reported to Google so they can correct it.





What is a Dell Service Tag and how do I locate it? 

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