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Re: Cannot print with our Dell 968w

Christina,

 

You can copy, and that's a good sign. Try unplugging from the wall and reseating the Dell Series 7 ink cartridge(s). It seems that since the screen isue is oin the printer, it is something on the printer.

 

If you can copy and the issue was on the computer, I would recommend freinstalling the printer using a special procedure.

 

 

Rick

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What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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