ChusAngela
1 Copper

RE: 1815dn Scanner lock switch is STUCK

Hi, my bookkeeper tried to clear a jam and accidentally pushed the lever locking the scanner.  I tried using a small flat head screw driver inserted above the blue lever to "pull" it down but nothing budged.  I'm afraid to use too much force.  Is there anyway you can show the size of the screw driver and how you did it?

I have had the 1600dn and now the 1800dn.  I love this printer and can't find replacement.  I don't want to give it up because it has never failed me.

Thanks.

AC

0 Kudos