mgtygrond
1 Copper

B1163/W - Google Cloud Print Stopped Working

I have a B1163/W multi-function printer that I set up for my parents to use with their Chromebook which prints through Google Cloud Print. It has been working since October, but last week it stopped working. 

Google Cloud Print always shows the printer offline. I can access the printer via the wireless network at their house with no problem. However, when I click the Test Connection button through the printer's Google Cloud Print option, the GCP Connection Test fails with an "Operation Error" when attempting to connect to the google.com Server.

I can print wirelessly to the printer from a Windows laptop that I brought to their house. Any suggestions would be appreciated!

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