Hi, 

I also keep getting the same window as Macato. I have had my laptop about 2 months and up to now have not had a problem. Then just a few days ago the message that 'SyncUP has stopped working' appeared whilst I was working online. I  checked online for a solution and closed the program, as prompted, but then the window popped up again whilst I was working on MS Word.

Any help/advice on how to stop this message popping up would be appreciated.

Many thanks in advance.