Control Panel won't uninstall Support Assist Agent

Im the administrator, but whenever I try uninstalling this program instead of a box popping up saying its being uninstalled. I get a box that pops up asking me if Id like to install it even though its already installed because I keep having problems with is since a week ago. How do I get rid of this this thing constantly telling me I have a hardware issue? Clearly I dont have a hardware issue, the laptop is almost new and I use it maybe twice a week.