12-28-2004 11:01 PM
Having trouble doing Trend Houscall PC Scan
I have been trying to do a PC Scan and it downloads. Then it says it is downloading Trend Active Update. Then I get this message:
Trend Active Update Did Not Update Successfully. If may result from busy server or bad network traffic.
Error Code: 28
Error String: Generic Source Network Failure
Does anyone know if they are having a problem or could my firewall be blocking it. I've been trying for several days.