Community Manager
Community Manager

RE: Dell Inspiron 15R - 7520: Hey Cortana does not work

Hi Robert,

I have tried to use Microsoft driver for 3 days already.

My observation is that Microsoft driver does not cause any error in Reliablity History for Windows Audio Device Graph Isolation.


- The microphone used in Skype, Voice recorder became worse than Dell drivers (It cannot capture the voice clearly...)

- Hey Cortana is not working also

I still think that Dell needs to release the driver for Windows 10 as the 8.1 driver is not compatible fully and based on 2 facts

1. I check for other Dell models that has Conexant Audio. None of them has Windows 10 drivers.

2. ASUS, LENOVO, TOSHIBA has released Conexant Audio driver for Windows 10 (But these drivers do not work with Dell laptop)

Honestly, at this time I do not have any updated information.  I do know that it's being looked into.  As soon as I have more information, I will respond back.


Dell-Robert P
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