ned7077
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Re: Dell Backup and Recovery is Unable to Create a Recovery DVD on Windows 8

I have a Dell Inspiron 17R-5721 and have updated every software package trying to make recovery DVDs.  I have made 6 coasters so far and am running version 1.0.0.6 of the Dell Backup and Recovery software.  I have updated the BIOS to A06 also.  I am an IT support tech with over 15 years of experience and this is absolutely ridiculous that a PC can ship without either including recovery media or the ability to create it successfully.  Please help.

I don't know why but it finally worked after failing to accept a 2nd disc several times and then the last 2 discs failing after writing the first disc displaying the error "An error occurred." before the verification.

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