Re: Dell Backup and Recovery is Unable to Create a Recovery DVD on Windows 8
I have a Dell Inspiron 17R-5721 and have updated every software package trying to make recovery DVDs. I have made 6 coasters so far and am running version 22.214.171.124 of the Dell Backup and Recovery software. I have updated the BIOS to A06 also. I am an IT support tech with over 15 years of experience and this is absolutely ridiculous that a PC can ship without either including recovery media or the ability to create it successfully. Please help.
I don't know why but it finally worked after failing to accept a 2nd disc several times and then the last 2 discs failing after writing the first disc displaying the error "An error occurred." before the verification.