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RE: Dell Backup and Recovery is Unable to Create a Recovery DVD on Windows 8

Hi Bill-T,

Yes, I too experienced same on a new Inspiron and other models.  Yet it worked fine on my new Venue 11 Pro Windows 8.1??

Dell customer support had no problem sending me recover disks (they now send a USB).  Call back, if no satisfaction, the only way is to escalate your call to the manager.

Good luck!

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