Rmontalvo1
3 Silver

RE: RDP to port 3389 failed

The reason is simple. WINDOWS HOME PREMIUM does not include RDP support. If you wnat to use PocketCloud to remote into your PC, you will need to install a VNC server on your client.
Verify that you have a VNC server installed on your PC (by default, there no VNC servers included with windows). For more details on requirements and recomendation for the VNC client, please visit our knowledge base at www.wyse.com/kb and search for article # "20015"

 

 


Roger Montalvo 
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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