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RDP server 2008 will not connect

RDP server 2008 will not connect

We just installed a new Terminal Services server (hardware and software) with Win Server 2008 (NOT R2) I have several PocketCloud for iPhone and iPad users and none of them can connect. The message is as below.

PocketCloud Pro
RDP Session Disconnected
Exit (or) Reconnect

The above is true whether on the LAN via wireless or outside the LAN (home offices.)

I found out by accident that if a user is logged into the TS on the LAN on a PC, the iPad will connect. Once he logged out on his PC I got the same "Disconnected" message as above.

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