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RE: No Connection with Console option ON

So the bluetooth keyboard connected to your iPad does not work when you are connected to your remote server? But works fine on the device when you are not connected? We test with multiple BT keyboards without a problem.

What keyboard are you using?

Have you tried force stopping PocketCloud when you are experiencing this to see if it starts working? Have you tried re-pairing your keyboard with your device? Have you tried restarting the remote server and/or your device?

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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