Aaron-2015
1 Nickel

Help With Firmware Update on C10LE WTOS Clients.

Help With Firmware Update on C10LE WTOS Clients.

Hi everyone,

First post here. The company I work at has a number of C10LE thin clients running WTOS and the firmware is getting pretty outdated. We are having trouble updating firmware via the FTP/HTTP(S) methods.

I am following document 10566 from the Knowledge Base to the 'T' and I can't figure out why I can't connect to the FTP server. We are running 6.5.0_23 and want to upgrade to 7+ (going in order).

In the C:\inetpub\ftproot folder I put a folder called "wyse" and in that folder another folder called "wnos". I put my 2 firmware update files in that folder along with the text document with Autoload=2 and Signon=0 (saved with .ini extension). When I reboot my thin client and try to point it to the server IP (xx.xx.xx.50/wyse) or view my INI file I can't do either. The "anonymous" and password fields are already filled in.

I noticed a USB update tool, but didn't see the WTOS or C10LE clients listed in the supported devices for 1.16. What gives?

Any suggestions? I am having a heck of a time getting these things updated.

Thanks for your time,

Aaron

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