ddistefano1
1 Copper

Empty Flash Drive inaccessible Thin OS 8.3_012

After upgrading our Wyse D10D thin clients to the latest available firmware version 8.3_012, we found an issue with accessing empty flash drives.  We are using Xenapp 7.6 and Kingston DataTraveler G4 16 GB drives.  If there are no files or folders on the drive, we will receive the following message when clicking on the drive:

\\Client\D$ is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.  The filename, directory name, or volume label syntax is incorrect.

If we copy an type of file or folder to the flash drive using a laptop, the drive will then be accessible on the thin client.  This issue is also occurring with firmware version 8.2_015.   However, if we roll back to firmware version 8.0_510 the issue is resolved and the empty drive can be accessed.

I hope this is a known issue with the newer firmware that is already being looked into. If not, I hope it gets attention.  Has anyone else seen this issue?

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