1 Copper

Re: XPS 13 9343 serious battery swelling

Dell support did not recognize this as being a problem for my XPS 13 9343 model - of which I'm a living proof that it did happen.

I was offered a paid analysis to estimate the damage and get a quote for fixing it - which is perfectly fine for any damage I would cause ... but like I wrote above I do not agree that what happened is my fault nor something "normal" or "to be expected".

Anyway, with a heavy heart, I'm afraid this was my last XPS.