jphughan
5 Rhenium

Re: XPS 15 9570 Keyboard Skipping Keys


@Bergem wrote:

Great well this 14-year old girl is having a keyboard replacement - onsite. Enjoy your defective product old man. Patience is your strong-suit.


If the other Dell models where this issue occurs are any indication, a keyboard replacement won't help because this is a firmware issue, not a hardware issue.  It was fixed for the Latitude 7480 and a few other models back in March, so I'm surprised (and disappointed) to see this is still unresolved for other systems.

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