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Re: XPS 13 9343 serious battery swelling

I have the same problem. My XPS 13 is less than 2 years old with extended warranty expiring only in early 2019. Dell support hesitating on replacing battery FOC saying battery is more than 1 year old and not covered by warranty. Battery is working fine but they claim it’s possibly bloated. Looks like a battery defect not due to usage. Should customer pay for this when I had paid $245 for the extended warranty of another year?

Hope this comes to the attention of DELL management.

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