RobertoAraujo1
3 Argentium

Ask the Expert: AMA - Ask Our ATE Program Manager Anything

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Welcome to our Ask the Expert conversation. On this occasion you will have the opportunity to ask questions, provide feedback or open up to make your thoughts available about this, your Ask the Expert program. During this discussion we aim to give you the power and allow you to let us know how we can improve. For the last 4 years this program has steadily been growing and we attribute the success to you our community members. Ask the Expert discussions are forums that allow community members and SMEs get on the same level and exchange information that can potentially help solve issues bypassing traditional EMC Customer Service offerings.


Our SME is available to answer any question in relation to this program. Additionally, we would like to know what to do to better serve you, have you found solutions to your issues on an existent ATE thread? Who would you like to see hosting an ATE event? Does our format work for you? What ECN communities do you feel isn't taking advantage of this program? Share your thoughts with us, help us help you!


Meet Your Experts:

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Roberto Araujo

Project/Program Manager

Roberto is the program manager in charge of the Ask the Expert program on ECN. Three years ago he joined the Social team of EMC Customer Service to champion the creation of the Spanish Support Community and for the last couple of years he has also been involved in the coordination and promotions of ATE events coming from a variety of teams throughout the federation. His program is currently seen as "one of the most successful community-focused programs .. at EMC" and he's aiming on taking it to the next level by its 5th year anniversary in 2017.

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This discussion will take place May 2nd - 27th. Get ready by bookmarking this page or signing up for e-mail notifications.

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