8 Krypton

Activity window entries disappear

We recently upgraded from Avamar 7.4.1 to 7.5.1. Shortly prior to the upgrade, I ran into a situation where entries in the Avamar's activity window in the Administrator GUI would disappear. I was hoping this problem would be fixed in 7.5.1. Alas, this problem continues on the two Avamar systems I manage (primary and replication target).

I opened an SR with Dell EMC about it yesterday. Much to my surprise, this problem can't be fixed. We are replicating so many backups via policy-based replication that the replications' log entries are pushing off the log entries from the previous night's backups. As a result, I am working blind with regard to managing the nightly backups and troubleshooting any failed backups because there's no way to click on the activity entry for a failed backup to view its log. Most of what we back up and replicate are VMware VMs.

I am wondering if anyone else has run into this situation. How do you manage your backups when you can't see the activity log from the previous night or weekend? If I need to generate a support bundle to upload to an SR, what should I do? I want to document all of this so I can have a colleague handle backup management when I am not available.

Are their any third party or optional EMC products that provide Avamar log file management that I should know about?

Thanks,

Stan

Tags (3)
0 Kudos
8 Krypton

Re: Activity window entries disappear

Check out 'Avamar activity LOGs' in DECN.

0 Kudos
8 Krypton

Re: Activity window entries disappear

Forgive my ignorance, but what is DECN?

0 Kudos
8 Krypton

Re: Activity window entries disappear

Search for those words in the community.  You will find an article that may help.

0 Kudos
8 Krypton

Re: Activity window entries disappear

Thanks, Kate. I found https://emcservice.force.com/CustomersPartners/kA5j00000008TarCAE but I am wondering what the implications are if I increase the number of entries from the default 5,000 to 15,000 or 25,000. Before I make this change, I want to be sure I don't trigger a problem where Avamar runs out of some resource to hold onto those extra log entries. I don't need to increase the retention length, only the number of entries.

0 Kudos