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Re: While doing ESRS configuration which email address to give

Just some points regarding the SMTP setup in ESRS

  • main function is to inform the customer about issues, available updates etc
  • it is possible to user SMTP as failover channel to send files to Dell EMC by mail
  • you will need to ensure that the SMTP server accepts mails from ESRS for internal delivery. If it is to be used for call home failover, the SMTP server needs to allow relay to domain
  • It is recommended to choose a sender address which identifies the ESRS instance sending the mail, like hostname or serial number.
  • If any changes in the SMTP server configuration are necessary depends on the existing settings and which functions are to be used, internal only or call home failover. Dell EMC support can assist with testing and resolving issues if anything come up
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