Re: Help - licensing issues

Hi John,

The License which you used in the past was a permanent license or the base enabler with a time line?

If this is a base enabler you have to get permanent one from the Licensing team ( licensing@emc.com)

Since all of your setup is not in working state, if you can open a case by chat/ phone, support would be able to provide you with the temp enablers which will allow you to run your backups until you get the new once from the licensing team.

If you have permanent licenses and you are facing issues with them, Please attach a screen shot of the error you are getting, Screenshot of the NMC-> Registration page and the output of the command "nsrlic"

Thank you

Shivakiran

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