Dhirajhcl
1 Nickel

Inquire command output Total=0


Hi Folks,

We have upgraded backup datazone from 7.6.3 to 8.2.1.
We ran inquire command before upgrading storage node and all the devices were visible before upgrading as soon as we have upgraded storage node inquire command returned value Total=0.
We are unable to configure storage node as devices are not visible in it.
Please help me to resolve this .

Tags (3)
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bingo.1
4 Tellurium

Re: Inquire command output Total=0

Inquire does nothing else but scanning the SCSI addresses one by one and checks whether there is a response.

NW does not install any device drivers - it relys on the system device names.

Consequently you must ensure that the OS 'sees' the devices.

I doubt that this is the case here.

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Dhirajhcl
1 Nickel

Re: Inquire command output Total=0

Hi,

OS can able to see devices we have checked with that.

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bingo.1
4 Tellurium

Re: Inquire command output Total=0

Did you run INQUIRE on the storage node?

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Dhirajhcl
1 Nickel

Re: Inquire command output Total=0

Yes on storage node only earlier it was showing all the drives but after upgrade it is fetching output "Total=0"
Backup server is AIX server so we have checked os level drives as lsdev -Cc tapes

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ble1
5 Iridium

Re: Inquire command output Total=0

If this is on AIX, try to restart lus driver.

rmdev -l lus

mkdev -l lus

lsdev -C -l lus

Dhirajhcl
1 Nickel

Re: Inquire command output Total=0

Thanks for Help issue has been resolved.
We have restared lus driver and now all the drives are visible.

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