Anserman's Posts

Anserman's Posts

I have a Dell Vostro 1710 laptop that was purchased in December 2008. I am currently having problems however with the battery/charger. The battery does not charge except when I first plug it in.  ... See more...
I have a Dell Vostro 1710 laptop that was purchased in December 2008. I am currently having problems however with the battery/charger. The battery does not charge except when I first plug it in.  The Power Meter icon shows that it is charging but only for up to 10 seconds, then the message then goes to "On AC Power" I first noticed that the battery icon on the taskbar in Windows XP PRo SP3 was saying "ONn AC Power" but not charging. Sure enough, it wasn't charging. My colleague who has the same laptop purchased at the same order but does not have an issue. I have done all the things you normally do to troubleshoot a battery including reboot, check for software updates, swap the battery with my collegue, swap AC adapter, even replace the battery with a new one yet I still have that issue.  I have now noticed that it doesn't appear to be anything to do with Windows at all as when I power it down, plugging the charger in brings the charging light on for approximately 10 seconds, then the light goes out and the laptop doesn't charge. This morning I tried a different battery that does charge into my laptop and had the same issue, which discounts it being a battery issue I think. I also tried downloading updated drivers from this website but again no joy. Does anyone have any idea what might be causing this? Is it likely to be an issue with the motherboard, or possibly the charger? Any advice would be appreciated. Thanks,   Marcel