RSDColOH's Posts

RSDColOH's Posts

Many thanks to everyone, especially osprey4 & RoHe for so many helpful suggestions.  But most special thanks to froggyjo for remembering to post the solution to the issue. My last post to this foru... See more...
Many thanks to everyone, especially osprey4 & RoHe for so many helpful suggestions.  But most special thanks to froggyjo for remembering to post the solution to the issue. My last post to this forum was that I had ordered the video card that froggyjo recommended.  A few days after that, the hard drive crashed.  I had a local tech come out to diagnose the problem the computer was having and he was plugging and unplugging all kinds of cables internally in the computer.  At one point, he had connected the video connector at a different external connector not on the card and also had removed the card and the computer had started in one try.  He also seemed to think that the hard drive had been causing the 3 start issue.  I went out and bought a new hard drive two days ago and got it installed and got all of the software, files etc. partially added to the hard drive, but the 3 start issue was still present.  The new video card, Nvidia GeForce 8500GT arrived yesterday and I also installed it yesterday and now the 3 start issue is no more.
froggyjo - Thanks for remembering to post your solution on this forum!  The 8300GS is the exact same video card that my Dell has.  I did try replacing the video card once before, with no success (i... See more...
froggyjo - Thanks for remembering to post your solution on this forum!  The 8300GS is the exact same video card that my Dell has.  I did try replacing the video card once before, with no success (in fact, it made my computer situation worse because it actually had problems displaying online video properly).  Since that new 8500GT card worked for your Dell, I decided to give it a go and placed an order for it.  I'll let you know how it comes out.
Thanks, RoHe & osprey4 for all of your suggestions as well as everyone else who has responded to this post.  The suggestions were definitely worth trying even if they didn't fix the 3 start issue.  I... See more...
Thanks, RoHe & osprey4 for all of your suggestions as well as everyone else who has responded to this post.  The suggestions were definitely worth trying even if they didn't fix the 3 start issue.  I also learned a few things along the way. Fortunately for me, the 3 start issue doesn't cause any other problems (that I know about anyway), and the computer is still quite usable.  The sledge hammer has been a tempting thought, but then I'd have to shell out hundreds of $ for a new computer which I really don't want to do at this point. Meanwhile, if anyone else has any ideas for me, I'd be happy to hear them.
Hi again RoHe - As a followup to the battery issue, I decided to go ahead and get the motherboard battery taken care of today - after all it is Mother's Day.  I did go to Radio Shack and they said ... See more...
Hi again RoHe - As a followup to the battery issue, I decided to go ahead and get the motherboard battery taken care of today - after all it is Mother's Day.  I did go to Radio Shack and they said the old battery was on the verge of going dead.  I replaced the battery and the power button on front of the CPU was glowing orange after I got everything put back together.  It only took one start to power up the CPU.  I went in and reconfigured all of my settings in the BIOS and saved everything, at which point the computer restarted and took two tries once again.  As a test, I also tried starting it from a cold start and it took its usual three attempts to get going.  At any rate, it was probably worthwhile to replace the battery anyway, since it was going dead. Thanks for your help - let me know if you have any more suggestions.
Hi RoHe - Per your recommendation, I switched the first boot device to hard drive and the 2nd boot device to CDROM. I also disabled "Boot Other Devices" to test if this had any effect on the 3-pe... See more...
Hi RoHe - Per your recommendation, I switched the first boot device to hard drive and the 2nd boot device to CDROM. I also disabled "Boot Other Devices" to test if this had any effect on the 3-peat start issue, but it didn't.  I have since re-enabled this setting. I have yet to replace the motherboard battery, which is the only suggestion that I haven't followed up on yet.  It's just a matter of me getting enough inertia to open up the CPU, find the battery and drive to Radio Shack (or elsewhere) to get a replacement for it.  My computer is off most of the day, so I could see a drained motherboard battery as a possible issue.  I hope to take care of it soon.
Hi RoHe - Thanks for the suggestions.  Here's what I found out: Running chkdsk c: /f got me a report that said: 0 bad file records processed, 0 unindexed files processed, and 0 bad sectors.  Most... See more...
Hi RoHe - Thanks for the suggestions.  Here's what I found out: Running chkdsk c: /f got me a report that said: 0 bad file records processed, 0 unindexed files processed, and 0 bad sectors.  Most of the wording scrolled by too fast for me to read after the 0 bad sectors report. fsutil dirty query got me the result that volume c: is NOT dirty. I did a scan earlier today using Norton Internet Security and Norton Power Eraser.  Norton Internet Security got rid of 73 tracking cookies, while Power Eraser determined there were no risks. BIOS settings: Hard disk Boot Priority: 1. SATA-0: [name of hard drive] 2. Bootable Add-in cards First Boot Device: CD-ROM Second Boot Device:  Hard Disk (as an aside, the first and 2nd boot devices have been reversed in the past with no effect on the 3 start issue that I've had) Boot Other Device: Enabled SATA Mode: IDE Onboard LAN Boot ROM: Disabled Since I was in the BIOS screen I disabled the Onboard LAN controller.  The computer took the usual 2 startup attempts after a restart, so I immediately went back into BIOS and enabled the Onboard LAN controller.  After saving that setting, the computer restarted, but took five or 6 attempts before restarting (I wasn't paying full attention and had music in the background, so I can't say for sure just how many tries it took - it was just several more than is usual).  When the computer finally booted back up I got a message that said ALERT! and something about the attempted boot up, but it went by too fast for me to read it.  This was a little scary for me!  Any ideas if this Onboard LAN controller may be an issue? Thanks RoHe - I hope to hear from you again soon!
froggyjo - It's pretty amazing that both of our computers have the same issue - I've also found a few others out there with the same issue out in other forums on the internet, but I (obviously) hav... See more...
froggyjo - It's pretty amazing that both of our computers have the same issue - I've also found a few others out there with the same issue out in other forums on the internet, but I (obviously) haven't found any of them that have a solution.  If I find anything that works, I'll definitely post back on this forum, but if you find a fix for the issue, please post back and let me know.  This problem is really strange in that it doesn't appear to affect the performance of the computer at all, but it is a little scary in that it keeps you wondering if someday it just won't decide to start at all.  Of everything that I did, reinstalling the operating software had the greatest impact on the computer's performance even though it didn't solve the 3 start problem.  It was also by far the most time-consuming of anything that I did in an attempt to fix the problem. Thanks for letting me know that you're out there with the same computer issue - it's comforting to know I'm not the only one with this problem.
Hi to everyone who helped me to find the Dell Diagnostics - I was able to get to the Diagnostics screen and, when I saw it, it looked all too familiar.  When I had Dell helping to remotely diagnose... See more...
Hi to everyone who helped me to find the Dell Diagnostics - I was able to get to the Diagnostics screen and, when I saw it, it looked all too familiar.  When I had Dell helping to remotely diagnose the issue, I had run this diagnostics test at that time and it had not uncovered any errors then.  I decided to try it again today and ran the Extended test to test everything.  The test didn't uncover any errors whatsoever, so I'm still stuck with a computer that takes three tries to boot up.  I do appreciate all the suggestions and help that all of you have given me with this issue.  
Thanks for responding froggyjo.  It sounds like your Inspiron 530 had the same issue with the 3 starts that mine did.  Did replacing the hard drive solve the issue?  Would you have to know where I ca... See more...
Thanks for responding froggyjo.  It sounds like your Inspiron 530 had the same issue with the 3 starts that mine did.  Did replacing the hard drive solve the issue?  Would you have to know where I can locate the Dell diagnostics so that I could try that out on my computer?
Thanks again osprey4 for your suggestion.  I unplugged the computer, then held the power button.  The system acted as though it was going to start up, but it quickly died off.  I plugged the computer... See more...
Thanks again osprey4 for your suggestion.  I unplugged the computer, then held the power button.  The system acted as though it was going to start up, but it quickly died off.  I plugged the computer back in and started it up, but still had the same issue with it taking three starts.  Let me know if you can think of anything else - meanwhile, I'll explore RoHe's suggestion of a motherboard battery.
Hi RoHe - Thanks for replying to my forum issue.  I've tried some of the items that you have suggested, but, unfortunately, none of theses have resolved the issue.  Here's what I tried: I tried p... See more...
Hi RoHe - Thanks for replying to my forum issue.  I've tried some of the items that you have suggested, but, unfortunately, none of theses have resolved the issue.  Here's what I tried: I tried plugging the CPU directly into the wall, instead of into my power strip/surge protector. I swapped power cables between the CPU and monitor. Other than plugging the CPU directly into the wall socket using the upper plug-in instead of the lower one that the surge protector is plugged into, I didn't plug the CPU into a different wall socket.  The nearest wall socket would require an extension cord to reach and moving my entire system or running an extension cord to this outlet is not really a good option for me. I disconnected my printer/scanner, speakers, and also the ethernet line for my internet connection. I have not explored replacing the motherboard battery, but I hope to look into that soon. Thanks for your helpful tips - let me know if you think of anything else.
Hi osprey4 - Thank you for responding to my post and for your suggestion.  I appreciate the time you put into helping to diagnose the startup issue with my computer.  I followed the instructions th... See more...
Hi osprey4 - Thank you for responding to my post and for your suggestion.  I appreciate the time you put into helping to diagnose the startup issue with my computer.  I followed the instructions that you gave me for resetting the CMOS and, unfortunately, this did not solve the issue with the multiple attempts needed for starting or restarting. If you should have any further suggestions, or, if anyone else out there has any ideas on how to solve this issue, please let me know.  
For the past several months, my 5 year old Inspiron 530 has had the following issue: From a cold start, it will power up for a few seconds (loud fan noise), then power off, then power on for a few ... See more...
For the past several months, my 5 year old Inspiron 530 has had the following issue: From a cold start, it will power up for a few seconds (loud fan noise), then power off, then power on for a few seconds, then power off, then power on and proceed as normal.  So from a cold start it will start up a total of 3 times. When the computer is restarted, it will power down, power up for a few seconds, power down again, power up and then proceed normally.  So from a restart, it will start up a total of 2 times. I have tried the following fixes and so far none of them have resolved the issue (these may not be in the correct sequence): I contacted Dell Support.  They told me it was a "software issue" and they proceeded to try several different things over a remote connection.  After about 5 hours of trying to resolve the issue without a solution, I was told it was not a software issue but a hardware issue and referred me to the hardware tech support group.  The technician from that group told me that it was a software issue and that I needed to reinstall the operating software.  Since I also read on the internet that this could be a power supply issue, I had them refer me to Dell sales who could sell me a replacement power supply. I bought the power supply and installed it, but that had no effect. I bought a new video card and installed it, but it had no effect on the restart issue and actually caused additional problems.  I removed the new video card and reinstalled the old video card. I contacted Norton about doing a remote virus removal.  I had two different technicians from Norton work remotely to fix the startup issue, but they were unsuccessful. As a last resort, I decided to go ahead and reinstall the operating software which is Windows Vista Home Premium 32 bit.  I actually reinstalled the operating software twice, because I didn't reformat the C: drive when I did the first reinstallation.  I did do the reformat of C: drive on the 2nd reinstallation.  While my Inspiron 530 now boots up much faster and also runs much faster, it will still take 3 starts to get going. So if anyone out there has any insight on this issue, whether it is a fix or whether I should just let it be and not be concerned about it, please respond to let me know your suggestions.  If additional detail is needed, please let me know.