pruettray's Posts

pruettray's Posts

When you are low on color ink, the V313 series printers offer you the a menu option of printing only with black ink.  However, when you replace your color cartridge they do not offer you a correspond... See more...
When you are low on color ink, the V313 series printers offer you the a menu option of printing only with black ink.  However, when you replace your color cartridge they do not offer you a corresponding menu option to return to color printing. Indicators that this is your problem are that your cleaning diagnostic printouts will be in color, your alignment diagnostic printouts will be in color and scanned documents will be in color, but digital photos and files will only print in black. If this is the case with your printer, ignore all of the suggestions to change, clean, align, shake and squeeze your ink cartridges and print head. If it's printing everything in color except data files nothing is wrong with the cartridges or print head. The problem is a software setting. Here’s how to fix it: Launch Dell printer home and open the User’s Guide. At the upper left corner of the screen select “File” and then from the drop-down menu select “Print”. From the top line of the print menu select “Advanced”. At the bottom of the advanced menu select “More Options”. At the bottom of the more options menu click to remove the check mark from the box corresponding to “Use black ink only”. Back out and restart your computer. If Dell would only make the printer smart enought to know you have installed a new color cartridge and pop-up a menu option to resume color printing all this would be unnecessary.