mattheatherpowe's Posts

mattheatherpowe's Posts

My  Inspiron15 3000 was restarted and would not boot past dell logo screen (working fine but a bit slow before restart), ran the pre-boot assessment and its showing me error 0142, hard drive failure.... See more...
My  Inspiron15 3000 was restarted and would not boot past dell logo screen (working fine but a bit slow before restart), ran the pre-boot assessment and its showing me error 0142, hard drive failure. I entered my service tag, still under warranty, can't seem to get past that step to find out about a replacement HDD. It just keeps running me in circles. Not too happy with a hardware failure on a barely used system. Would not have went with this laptop if I had seen before how common this issue was. Anyone else having this issue? And how did you get it resolved; replacement dell HDD or different one? Does warranty cover full cost of exact replacement? Will I have to purchase Windows 8 after installation of new HDD being that it was preinstalled on the original one?