tboss240's Posts

tboss240's Posts

I have a 1640 Studio XPS laptop and attempted to pair my new JBL S400BT headphones.  Initially my computer recognized the headphones and paired to them, however, I could not listen to anything playin... See more...
I have a 1640 Studio XPS laptop and attempted to pair my new JBL S400BT headphones.  Initially my computer recognized the headphones and paired to them, however, I could not listen to anything playing on my computer.  I went into the "Manage Audio Devices" in the control pannel and set the headphones as my default and nothing changed.  I did a bit of searching on the net and found a forum discussing this exact issue.  I then performed the following from that discussion: Uninstall all of your bluetooth software.  It should be under WIDCOMM Bluetooth software in Programs and Features.  After uninstall, restart, and go to Device Manager.  Under bluetooth radios, if your Dell Wireless 370 Bluetooth card still shows up, right-click on it and select uninstall.  In the confirmation box that comes up, check the Delete Driver Software for this device box.  Once the uninstall is finished, restart.  Go back to the Device Manager and check it again.  If the Dell Wireless 370 Bluetooth card still shows up,, repeat the uninstall.  The idea is to remove all the installed bluetooth drivers and software so you're starting fresh.  If the Dell Wireless 370 Bluetooth card shows up as a Generic Bluetooth card (or something similar...as long as it doesn't say Dell or 370 in the title), all the old drivers are gone. Driver Details | Dell US Try downloading and installing the bluetooth drivers from the above link.  They're for the Dell Wireless 370 Bluetooth card, just one on an Alienware.  Hopefully it will only look at the card model and not the system model.  I know this bluetooth driver and software pack works cause that's what I'm using.  Once I performed this action with the new driver I attempted to pair once again.  Now my computer will not recognize my headphones at all.  It picks up my iPod and iPhone with no problems and can pair with them but when I attempt to pair my headphones they do not show at all as a pairable device.  I have since installed this driver twice to no avail.  Any help would be greatly appreciated.