jnadaraj's Posts

jnadaraj's Posts

I just purchased the following transcend 16GB DDR4 400 SO-DIMM RAM.  It's on sale for $100 bucks on Amazon so it looked like a  great deal. However, i have some concerns it may not fit in my XPS 9550... See more...
I just purchased the following transcend 16GB DDR4 400 SO-DIMM RAM.  It's on sale for $100 bucks on Amazon so it looked like a  great deal. However, i have some concerns it may not fit in my XPS 9550 laptop.  Can someone who is more knowledgeable with this laptop and ram advise?
Hi,  I am at the cross roads trying to decide if I should upgrade or buy new. The components you mentioned comes out to close to $500.  Is there a reason why you decided to go to the DIY route as opp... See more...
Hi,  I am at the cross roads trying to decide if I should upgrade or buy new. The components you mentioned comes out to close to $500.  Is there a reason why you decided to go to the DIY route as oppose to buying a whole new system for just a little more?
Hi,  I am at the cross roads trying to decide if I should upgrade or buy new. The components you mentioned comes out to close to $500.  Is there a reason why you decided to go to the DIY route as opp... See more...
Hi,  I am at the cross roads trying to decide if I should upgrade or buy new. The components you mentioned comes out to close to $500.  Is there a reason why you decided to go to the DIY route as oppose to buying a whole new system for just a little more?
hi, this is still a major issue. Can one of the Dell analyst comment on the log file please?
I have attached a copy of the output. Any help is appreciated. <!DOCTYPE html> <!-- saved from url=(0016)http://localhost --> <html xmlns:msxsl="urn:schemas-microsoft-com:xslt" xmlns:eew="schem... See more...
I have attached a copy of the output. Any help is appreciated. <!DOCTYPE html> <!-- saved from url=(0016)http://localhost --> <html xmlns:msxsl="urn:schemas-microsoft-com:xslt" xmlns:eew="schemas.microsoft.com/.../2007"> <head> <META http-equiv="Content-Type" content="text/html"> <style>                    body {                        font-family: Verdana, Arial, Helvetica, sans-serif;                        font-size: x-small;                        margin-right:1.5em}                    .log-entry {margin-bottom:1em;}                    .error-log-entry {background-color:#ffcccc; padding:4pt;}                    .warning-log-entry {background-color:#ffffc6; padding:4pt;}                    .info-log-entry {background-color:#ffffff; padding:4pt;}                    .log-entry-header {font-weight:bold;}                    .log-entry-content {margin: 2pt; }                    .expander  {                        display: block;                        left: 0em;                        width: 1em;                        float: left;                        color:red;                        font-family:'Courier New';                        font-weight:bold;                        text-decoration:none;                        padding-top:6pt;}                    td {                        font-size:x-small;                        font-weight: bold;                    }                    .log-entry-content table { ;                    }                    .log-entry-content td {                        padding: 3pt;                    }                    .detail-name {                        font-weight:normal;                    }                </style> </head> <body class="st"> <h2>Power Efficiency Diagnostics Report</h2> <table> <tr> <td class="detail-name">Computer Name</td> <td>XPS15</td> </tr> <tr> <td class="detail-name">Scan Time</td> <td>2017-04-04T18:36:29Z</td> </tr> <tr> <td class="detail-name">Scan Duration</td> <td>60 seconds               </td> </tr> <tr> <td class="detail-name">System Manufacturer</td> <td>Dell Inc.</td> </tr> <tr> <td class="detail-name">System Product Name</td> <td>XPS 15 9550</td> </tr> <tr> <td class="detail-name">BIOS Date</td> <td>12/22/2016</td> </tr> <tr> <td class="detail-name">BIOS Version</td> <td>1.2.19</td> </tr> <tr> <td class="detail-name">OS Build</td> <td>14393</td> </tr> <tr> <td class="detail-name">Platform Role</td> <td>PlatformRoleMobile</td> </tr> <tr> <td class="detail-name">Plugged In</td> <td>false</td> </tr> <tr> <td class="detail-name">Process Count</td> <td>156</td> </tr> <tr> <td class="detail-name">Thread Count</td> <td>3012</td> </tr> <tr> <td class="detail-name">Report GUID</td> <td>                   {55984669-f301-4b0e-954c-e2b48ef3e420}               </td> </tr> </table> <h3>Analysis Results</h3> <h4>Errors</h4> <div class="log-entry"> <div class="                            error-log-entry                        "> <div class="log-entry-header">CPU Utilization:Processor utilization is high</div> <div class="log-entry-content"> <div class="log-entry-description">The average processor utilization during the trace was high.  The system will consume less power when the average processor utilization is very low.  Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.</div> <table> <tr> <td><span class="detail-name">Average Utilization (%)</span></td> <td>9.01</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            error-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled</div> <div class="log-entry-content"> <div class="log-entry-description">PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.</div><span></span></div> </div> </div> <div class="log-entry"> <div class="                            error-log-entry                        "> <div class="log-entry-header">Device Drivers:</div> <div class="log-entry-content"> <div class="log-entry-description">Devices with missing or misconfigured drivers can increase power consumption.</div> <table> <tr> <td><span class="detail-name">Device Name</span></td> <td>Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64</td> </tr> <tr> <td><span class="detail-name">Device ID</span></td> <td>ROOT\NET\0000</td> </tr> <tr> <td><span class="detail-name">Device Status</span></td> <td>0x1802401</td> </tr> <tr> <td><span class="detail-name">Device Problem Code</span></td> <td>0x16</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            error-log-entry                        "> <div class="log-entry-header">Device Drivers:</div> <div class="log-entry-content"> <div class="log-entry-description">Devices with missing or misconfigured drivers can increase power consumption.</div> <table> <tr> <td><span class="detail-name">Device Name</span></td> <td>NVIDIA GeForce GTX 960M</td> </tr> <tr> <td><span class="detail-name">Device ID</span></td> <td>PCI\VEN_10DE&DEV_139B&SUBSYS_06E41028&REV_A2\4&AF2299&0&0008</td> </tr> <tr> <td><span class="detail-name">Device Status</span></td> <td>0x1802400</td> </tr> <tr> <td><span class="detail-name">Device Problem Code</span></td> <td>0x20</td> </tr> </table><span></span></div> </div> </div> <h4>Warnings</h4> <div class="log-entry"> <div class="                            warning-log-entry                        "> <div class="log-entry-header">Platform Timer Resolution:Platform Timer Resolution</div> <div class="log-entry-content"> <div class="log-entry-description">The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle.  If the timer resolution is increased, processor power management technologies may not be effective.  The timer resolution may be increased due to multimedia playback or graphical animations.</div> <table> <tr> <td><span class="detail-name">Current Timer Resolution (100ns units)</span></td> <td>10026</td> </tr> <tr> <td><span class="detail-name">Maximum Timer Period (100ns units)</span></td> <td>156250</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            warning-log-entry                        "> <div class="log-entry-header">Platform Timer Resolution:Outstanding Timer Request</div> <div class="log-entry-content"> <div class="log-entry-description">A program or service has requested a timer resolution smaller than the platform maximum timer resolution.</div> <table> <tr> <td><span class="detail-name">Requested Period</span></td> <td>10000</td> </tr> <tr> <td><span class="detail-name">Requesting Process ID</span></td> <td>17944</td> </tr> <tr> <td><span class="detail-name">Requesting Process Path</span></td> <td>\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            warning-log-entry                        "> <div class="log-entry-header">CPU Utilization:Individual process with significant processor utilization.</div> <div class="log-entry-content"> <div class="log-entry-description">This process is responsible for a significant portion of the total processor utilization recorded during the trace.</div> <table> <tr> <td><span class="detail-name">Process Name</span></td> <td>KillerService.exe</td> </tr> <tr> <td><span class="detail-name">PID</span></td> <td>2696</td> </tr> <tr> <td><span class="detail-name">Average Utilization (%)</span></td> <td>2.08</td> </tr> <tr> <td><span class="detail-name">                    Module                </span></td> <td><span class="detail-name">                    Average Module Utilization (%)                </span></td> </tr> <tr> <td>\SystemRoot\system32\ntoskrnl.exe</td> <td>1.81</td> </tr> <tr> <td>\Device\HarddiskVolume3\Windows\System32\ntdll.dll</td> <td>0.10</td> </tr> <tr> <td>\Device\HarddiskVolume3\Program Files\Killer Networking\Network Manager\KillerService.exe</td> <td>0.05</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            warning-log-entry                        "> <div class="log-entry-header">CPU Utilization:Individual process with significant processor utilization.</div> <div class="log-entry-content"> <div class="log-entry-description">This process is responsible for a significant portion of the total processor utilization recorded during the trace.</div> <table> <tr> <td><span class="detail-name">Process Name</span></td> <td>WmiPrvSE.exe</td> </tr> <tr> <td><span class="detail-name">PID</span></td> <td>4224</td> </tr> <tr> <td><span class="detail-name">Average Utilization (%)</span></td> <td>1.18</td> </tr> <tr> <td><span class="detail-name">                    Module                </span></td> <td><span class="detail-name">                    Average Module Utilization (%)                </span></td> </tr> <tr> <td>\SystemRoot\system32\ntoskrnl.exe</td> <td>0.97</td> </tr> <tr> <td>\Device\HarddiskVolume3\Windows\System32\ntdll.dll</td> <td>0.05</td> </tr> <tr> <td>\Device\HarddiskVolume3\Windows\System32\wbem\fastprox.dll</td> <td>0.02</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            warning-log-entry                        "> <div class="log-entry-header">CPU Utilization:Individual process with significant processor utilization.</div> <div class="log-entry-content"> <div class="log-entry-description">This process is responsible for a significant portion of the total processor utilization recorded during the trace.</div> <table> <tr> <td><span class="detail-name">Process Name</span></td> <td>csrss.exe</td> </tr> <tr> <td><span class="detail-name">PID</span></td> <td>728</td> </tr> <tr> <td><span class="detail-name">Average Utilization (%)</span></td> <td>1.05</td> </tr> <tr> <td><span class="detail-name">                    Module                </span></td> <td><span class="detail-name">                    Average Module Utilization (%)                </span></td> </tr> <tr> <td>\SystemRoot\System32\win32kfull.sys</td> <td>1.03</td> </tr> <tr> <td>\SystemRoot\system32\ntoskrnl.exe</td> <td>0.01</td> </tr> <tr> <td>\SystemRoot\system32\DRIVERS\igdkmd64.sys</td> <td>0.00</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            warning-log-entry                        "> <div class="log-entry-header">CPU Utilization:Individual process with significant processor utilization.</div> <div class="log-entry-content"> <div class="log-entry-description">This process is responsible for a significant portion of the total processor utilization recorded during the trace.</div> <table> <tr> <td><span class="detail-name">Process Name</span></td> <td>dwm.exe</td> </tr> <tr> <td><span class="detail-name">PID</span></td> <td>872</td> </tr> <tr> <td><span class="detail-name">Average Utilization (%)</span></td> <td>0.51</td> </tr> <tr> <td><span class="detail-name">                    Module                </span></td> <td><span class="detail-name">                    Average Module Utilization (%)                </span></td> </tr> <tr> <td>\Device\HarddiskVolume3\Windows\System32\dwmcore.dll</td> <td>0.32</td> </tr> <tr> <td>\Device\HarddiskVolume3\Windows\System32\ntdll.dll</td> <td>0.06</td> </tr> <tr> <td>\SystemRoot\system32\ntoskrnl.exe</td> <td>0.04</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            warning-log-entry                        "> <div class="log-entry-header">CPU Utilization:Individual process with significant processor utilization.</div> <div class="log-entry-content"> <div class="log-entry-description">This process is responsible for a significant portion of the total processor utilization recorded during the trace.</div> <table> <tr> <td><span class="detail-name">Process Name</span></td> <td>scManager.sys</td> </tr> <tr> <td><span class="detail-name">PID</span></td> <td>2112</td> </tr> <tr> <td><span class="detail-name">Average Utilization (%)</span></td> <td>0.46</td> </tr> <tr> <td><span class="detail-name">                    Module                </span></td> <td><span class="detail-name">                    Average Module Utilization (%)                </span></td> </tr> <tr> <td>\SystemRoot\system32\ntoskrnl.exe</td> <td>0.39</td> </tr> <tr> <td>\Device\HarddiskVolume3\Windows\syswow64\ntdll.dll</td> <td>0.01</td> </tr> <tr> <td>\??\C:\WINDOWS\system32\drivers\farflt.sys</td> <td>0.00</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            warning-log-entry                        "> <div class="log-entry-header">CPU Utilization:Individual process with significant processor utilization.</div> <div class="log-entry-content"> <div class="log-entry-description">This process is responsible for a significant portion of the total processor utilization recorded during the trace.</div> <table> <tr> <td><span class="detail-name">Process Name</span></td> <td>googledrivesync.exe</td> </tr> <tr> <td><span class="detail-name">PID</span></td> <td>1368</td> </tr> <tr> <td><span class="detail-name">Average Utilization (%)</span></td> <td>0.22</td> </tr> <tr> <td><span class="detail-name">                    Module                </span></td> <td><span class="detail-name">                    Average Module Utilization (%)                </span></td> </tr> <tr> <td>\Device\HarddiskVolume3\Users\jadhu\AppData\Local\Temp\_MEI187922\python27.dll</td> <td>0.12</td> </tr> <tr> <td>\SystemRoot\system32\ntoskrnl.exe</td> <td>0.03</td> </tr> <tr> <td>\Device\HarddiskVolume3\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9247_none_5090cb78bcba4a35\msvcr90.dll</td> <td>0.01</td> </tr> </table><span></span></div> </div> </div> <h4>Information</h4> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Timer Resolution:Timer Request Stack</div> <div class="log-entry-content"> <div class="log-entry-description">The stack of modules responsible for the lowest platform timer setting in this process.</div> <table> <tr> <td><span class="detail-name">Requested Period</span></td> <td>10000</td> </tr> <tr> <td><span class="detail-name">Requesting Process ID</span></td> <td>17944</td> </tr> <tr> <td><span class="detail-name">Requesting Process Path</span></td> <td>\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe</td> </tr> <tr> <td><span class="detail-name">                        Calling Module Stack                    </span></td> <td>\Device\HarddiskVolume3\Windows\System32\ntdll.dll</td> </tr> <tr> <td><span class="detail-name"></span></td> <td>\Device\HarddiskVolume3\Windows\System32\kernel32.dll</td> </tr> <tr> <td><span class="detail-name"></span></td> <td>\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\57.0.2987.133\chrome_child.dll</td> </tr> <tr> <td><span class="detail-name"></span></td> <td>\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe</td> </tr> <tr> <td><span class="detail-name"></span></td> <td>\Device\HarddiskVolume3\Windows\System32\kernel32.dll</td> </tr> <tr> <td><span class="detail-name"></span></td> <td>\Device\HarddiskVolume3\Windows\System32\ntdll.dll</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Power Policy:Active Power Plan</div> <div class="log-entry-content"> <div class="log-entry-description">The current power plan in use</div> <table> <tr> <td><span class="detail-name">                    Plan Name                </span></td> <td>                        Custom                    </td> </tr> <tr> <td><span class="detail-name">Plan GUID</span></td> <td>{49ef8fc0-bb7f-488e-b6a0-f1fc77ec649b}</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Power Policy:Power Plan Personality (On Battery)</div> <div class="log-entry-content"> <div class="log-entry-description">The personality of the current power plan when the system is on battery power.</div> <table> <tr> <td><span class="detail-name">Personality</span></td> <td>                        Balanced                    </td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Power Policy:Video Quality (On Battery)</div> <div class="log-entry-content"> <div class="log-entry-description">Enables Windows Media Player to optimize for quality or power savings when playing video.</div> <table> <tr> <td><span class="detail-name">Quality Mode</span></td> <td>                        Balance Video Quality and Power Savings                    </td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Power Policy:Power Plan Personality (Plugged In)</div> <div class="log-entry-content"> <div class="log-entry-description">The personality of the current power plan when the system is plugged in.</div> <table> <tr> <td><span class="detail-name">Personality</span></td> <td>                        Balanced                    </td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)</div> <div class="log-entry-content"> <div class="log-entry-description">The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.</div><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Power Policy:Video quality (Plugged In)</div> <div class="log-entry-content"> <div class="log-entry-description">Enables Windows Media Player to optimize for quality or power savings when playing video.</div> <table> <tr> <td><span class="detail-name">Quality Mode</span></td> <td>                        Optimize for Video Quality                    </td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">System Availability Requests:Analysis Success</div> <div class="log-entry-content"> <div class="log-entry-description">Analysis was successful. No energy efficiency problems were found.  No information was returned.</div><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">USB Suspend:Analysis Success</div> <div class="log-entry-content"> <div class="log-entry-description">Analysis was successful. No energy efficiency problems were found.  No information was returned.</div><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Battery:Battery Information</div> <div class="log-entry-content"> <div class="log-entry-description"></div> <table> <tr> <td><span class="detail-name">Battery ID</span></td> <td>24574Samsung SDIDELL M7R966A</td> </tr> <tr> <td><span class="detail-name">Manufacturer</span></td> <td>Samsung SDI</td> </tr> <tr> <td><span class="detail-name">Serial Number</span></td> <td>24574</td> </tr> <tr> <td><span class="detail-name">Chemistry</span></td> <td>LiP</td> </tr> <tr> <td><span class="detail-name">Long Term</span></td> <td>1</td> </tr> <tr> <td><span class="detail-name">Sealed</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Design Capacity</span></td> <td>55997</td> </tr> <tr> <td><span class="detail-name">Last Full Charge</span></td> <td>54857</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Supported Sleep States</div> <div class="log-entry-content"> <div class="log-entry-description">Sleep states allow the computer to enter low-power modes after a period of inactivity.  The S3 sleep state is the default sleep state for Windows platforms.  The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly.  Very few platforms support the S1 or S2 Sleep states.</div> <table> <tr> <td><span class="detail-name">S1 Sleep Supported</span></td> <td>false</td> </tr> <tr> <td><span class="detail-name">S2 Sleep Supported</span></td> <td>false</td> </tr> <tr> <td><span class="detail-name">S3 Sleep Supported</span></td> <td>true</td> </tr> <tr> <td><span class="detail-name">S4 Sleep Supported</span></td> <td>true</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Connected Standby Support</div> <div class="log-entry-content"> <div class="log-entry-description">Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.</div> <table> <tr> <td><span class="detail-name">Connected Standby Supported</span></td> <td>false</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Adaptive Display Brightness is supported.</div> <div class="log-entry-content"> <div class="log-entry-description">This computer enables Windows to automatically control the brightness of the integrated display.</div><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Processor Power Management Capabilities</div> <div class="log-entry-content"> <div class="log-entry-description">Effective processor power management enables the computer to automatically balance performance and energy consumption.</div> <table> <tr> <td><span class="detail-name">Group</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Index</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Idle State Count</span></td> <td>3</td> </tr> <tr> <td><span class="detail-name">Idle State Type</span></td> <td>ACPI Idle (C) States</td> </tr> <tr> <td><span class="detail-name">Nominal Frequency (MHz)</span></td> <td>2601</td> </tr> <tr> <td><span class="detail-name">Maximum Performance Percentage</span></td> <td>100</td> </tr> <tr> <td><span class="detail-name">Lowest Performance Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Lowest Throttle Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Performance Controls Type</span></td> <td>ACPI Performance (P) / Throttle (T) States</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Processor Power Management Capabilities</div> <div class="log-entry-content"> <div class="log-entry-description">Effective processor power management enables the computer to automatically balance performance and energy consumption.</div> <table> <tr> <td><span class="detail-name">Group</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Index</span></td> <td>1</td> </tr> <tr> <td><span class="detail-name">Idle State Count</span></td> <td>3</td> </tr> <tr> <td><span class="detail-name">Idle State Type</span></td> <td>ACPI Idle (C) States</td> </tr> <tr> <td><span class="detail-name">Nominal Frequency (MHz)</span></td> <td>2601</td> </tr> <tr> <td><span class="detail-name">Maximum Performance Percentage</span></td> <td>100</td> </tr> <tr> <td><span class="detail-name">Lowest Performance Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Lowest Throttle Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Performance Controls Type</span></td> <td>ACPI Performance (P) / Throttle (T) States</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Processor Power Management Capabilities</div> <div class="log-entry-content"> <div class="log-entry-description">Effective processor power management enables the computer to automatically balance performance and energy consumption.</div> <table> <tr> <td><span class="detail-name">Group</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Index</span></td> <td>2</td> </tr> <tr> <td><span class="detail-name">Idle State Count</span></td> <td>3</td> </tr> <tr> <td><span class="detail-name">Idle State Type</span></td> <td>ACPI Idle (C) States</td> </tr> <tr> <td><span class="detail-name">Nominal Frequency (MHz)</span></td> <td>2601</td> </tr> <tr> <td><span class="detail-name">Maximum Performance Percentage</span></td> <td>100</td> </tr> <tr> <td><span class="detail-name">Lowest Performance Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Lowest Throttle Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Performance Controls Type</span></td> <td>ACPI Performance (P) / Throttle (T) States</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Processor Power Management Capabilities</div> <div class="log-entry-content"> <div class="log-entry-description">Effective processor power management enables the computer to automatically balance performance and energy consumption.</div> <table> <tr> <td><span class="detail-name">Group</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Index</span></td> <td>3</td> </tr> <tr> <td><span class="detail-name">Idle State Count</span></td> <td>3</td> </tr> <tr> <td><span class="detail-name">Idle State Type</span></td> <td>ACPI Idle (C) States</td> </tr> <tr> <td><span class="detail-name">Nominal Frequency (MHz)</span></td> <td>2601</td> </tr> <tr> <td><span class="detail-name">Maximum Performance Percentage</span></td> <td>100</td> </tr> <tr> <td><span class="detail-name">Lowest Performance Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Lowest Throttle Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Performance Controls Type</span></td> <td>ACPI Performance (P) / Throttle (T) States</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Processor Power Management Capabilities</div> <div class="log-entry-content"> <div class="log-entry-description">Effective processor power management enables the computer to automatically balance performance and energy consumption.</div> <table> <tr> <td><span class="detail-name">Group</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Index</span></td> <td>4</td> </tr> <tr> <td><span class="detail-name">Idle State Count</span></td> <td>3</td> </tr> <tr> <td><span class="detail-name">Idle State Type</span></td> <td>ACPI Idle (C) States</td> </tr> <tr> <td><span class="detail-name">Nominal Frequency (MHz)</span></td> <td>2601</td> </tr> <tr> <td><span class="detail-name">Maximum Performance Percentage</span></td> <td>100</td> </tr> <tr> <td><span class="detail-name">Lowest Performance Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Lowest Throttle Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Performance Controls Type</span></td> <td>ACPI Performance (P) / Throttle (T) States</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Processor Power Management Capabilities</div> <div class="log-entry-content"> <div class="log-entry-description">Effective processor power management enables the computer to automatically balance performance and energy consumption.</div> <table> <tr> <td><span class="detail-name">Group</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Index</span></td> <td>5</td> </tr> <tr> <td><span class="detail-name">Idle State Count</span></td> <td>3</td> </tr> <tr> <td><span class="detail-name">Idle State Type</span></td> <td>ACPI Idle (C) States</td> </tr> <tr> <td><span class="detail-name">Nominal Frequency (MHz)</span></td> <td>2601</td> </tr> <tr> <td><span class="detail-name">Maximum Performance Percentage</span></td> <td>100</td> </tr> <tr> <td><span class="detail-name">Lowest Performance Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Lowest Throttle Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Performance Controls Type</span></td> <td>ACPI Performance (P) / Throttle (T) States</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Processor Power Management Capabilities</div> <div class="log-entry-content"> <div class="log-entry-description">Effective processor power management enables the computer to automatically balance performance and energy consumption.</div> <table> <tr> <td><span class="detail-name">Group</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Index</span></td> <td>6</td> </tr> <tr> <td><span class="detail-name">Idle State Count</span></td> <td>3</td> </tr> <tr> <td><span class="detail-name">Idle State Type</span></td> <td>ACPI Idle (C) States</td> </tr> <tr> <td><span class="detail-name">Nominal Frequency (MHz)</span></td> <td>2601</td> </tr> <tr> <td><span class="detail-name">Maximum Performance Percentage</span></td> <td>100</td> </tr> <tr> <td><span class="detail-name">Lowest Performance Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Lowest Throttle Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Performance Controls Type</span></td> <td>ACPI Performance (P) / Throttle (T) States</td> </tr> </table><span></span></div> </div> </div> <div class="log-entry"> <div class="                            info-log-entry                        "> <div class="log-entry-header">Platform Power Management Capabilities:Processor Power Management Capabilities</div> <div class="log-entry-content"> <div class="log-entry-description">Effective processor power management enables the computer to automatically balance performance and energy consumption.</div> <table> <tr> <td><span class="detail-name">Group</span></td> <td>0</td> </tr> <tr> <td><span class="detail-name">Index</span></td> <td>7</td> </tr> <tr> <td><span class="detail-name">Idle State Count</span></td> <td>3</td> </tr> <tr> <td><span class="detail-name">Idle State Type</span></td> <td>ACPI Idle (C) States</td> </tr> <tr> <td><span class="detail-name">Nominal Frequency (MHz)</span></td> <td>2601</td> </tr> <tr> <td><span class="detail-name">Maximum Performance Percentage</span></td> <td>100</td> </tr> <tr> <td><span class="detail-name">Lowest Performance Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Lowest Throttle Percentage</span></td> <td>30</td> </tr> <tr> <td><span class="detail-name">Performance Controls Type</span></td> <td>ACPI Performance (P) / Throttle (T) States</td> </tr> </table><span></span></div> </div> </div> </body> </html>
I have started to see this extremely annoying issue with my 1 year old Dell XPS 9550.  In between activity, that being when I am using a browser (usually Chrome) or even an another application for th... See more...
I have started to see this extremely annoying issue with my 1 year old Dell XPS 9550.  In between activity, that being when I am using a browser (usually Chrome) or even an another application for that matter, the computer would just crash and show me the blue screen.  The only tip I've gotten from the error message is that it's related to "driver_irql_not_less_or_equal" error.  Can someone help resolving this issue please? 
Thanks for your response. But none of the info helped. I have it on lower brightness, delivered Config, and nothing out of the ordinary.  The only other thing I can think of is it sort of started to ... See more...
Thanks for your response. But none of the info helped. I have it on lower brightness, delivered Config, and nothing out of the ordinary.  The only other thing I can think of is it sort of started to happen only after the latest windows patch in Jan 2017.  Until then, my battery performed okay.  Are you aware of anything in the new Windows 10 64 bit patch that could be causing this?
I am seeing a huge battery drain on my XPS 9550 within months of purchasing it.  I am using Windows 10 and on the latest patch that came out in Jan 2017.  The battery power goes from 100 to 0 within ... See more...
I am seeing a huge battery drain on my XPS 9550 within months of purchasing it.  I am using Windows 10 and on the latest patch that came out in Jan 2017.  The battery power goes from 100 to 0 within 1.5 hours of using.  When I look in the 'Battery Usage by App', I see Chrome sucking up 51% of the battery, Acrobat PDF using 23%, Word using 9%, etc. Is anyone else experiencing this? It's a shame if the delivered battery is the cause  of it all.  
anyone found the correct culprit? I have the same issue and if you google search, it looks like there are many others who have the same issue.  
same here. Tried 3 different mouse, 2 are optical and one is the old fashioned wired usb mouse.  All give me the same results. Since your posting is so new, I wonder if this change is due to a recent... See more...
same here. Tried 3 different mouse, 2 are optical and one is the old fashioned wired usb mouse.  All give me the same results. Since your posting is so new, I wonder if this change is due to a recent upgrade?
Hi Robin, Please check your inbox for my Service tag. I agree, it doesn't look like the motherboard is to be blamed in this case as I am able to connect to an external monitor just fine.  I took ... See more...
Hi Robin, Please check your inbox for my Service tag. I agree, it doesn't look like the motherboard is to be blamed in this case as I am able to connect to an external monitor just fine.  I took apart the back casing and didn't see any lose connections to the lcd.  Is it possible for the lcd it self to go bad? The laptop worked just fine last night so I am not sure what my next steps in troubleshooting would be.  Any help would be appreciated.
I have a 3 year old XPS 13 (L321X) ultrabook that has a black/blank screen.  I hooked up the laptop to an external monitor via hdmi and it works fine. So it's the laptop screen that seems to be the p... See more...
I have a 3 year old XPS 13 (L321X) ultrabook that has a black/blank screen.  I hooked up the laptop to an external monitor via hdmi and it works fine. So it's the laptop screen that seems to be the problem.  I went through all the suggested troubleshooting from basic to advance. Holding the 'D' at start up, I hear 3 beeps.  If I can see the display on an external monitor, is it still a System board issue? Unfortunately, my warranty expired years ago, so trying to fix this the cheapest means possible.  Any help would be appreciated. 
Hi, between the time I created this  post and last night, my laptop over heated multiple times.  When I say over heated, i mean it gets hot enough to burn a child's hand! the common thread between al... See more...
Hi, between the time I created this  post and last night, my laptop over heated multiple times.  When I say over heated, i mean it gets hot enough to burn a child's hand! the common thread between all of these episodes have been: Laptop is on sleep mode and shut down, started happening only after Win 10 upgrade and I can hear the fan spin at a very high speed, probably trying to cool the chipset. As per the bios upgrade you recommended, i have already done that.  This has not made a difference.
My XPS 15 overheats to a point where it is too hot to even touch the laptop. This happens when I close the lid and leave it sitting for a long period of time.  Closing the lid is supposed to put the ... See more...
My XPS 15 overheats to a point where it is too hot to even touch the laptop. This happens when I close the lid and leave it sitting for a long period of time.  Closing the lid is supposed to put the computer to sleep. However, in my case, It almost gets to a point where it is hot enough to melt things, defiantly burn a child's fingers if you were not careful enough!! Doing a simple google search tells me this is a known issue, but I am not able to find a fix.  I am on Bios version: -1.02.10, 6/30/206 Can someone help? I am really worried the cpu is going to just overheat and melt the components around it.
Hi, I bought a Dell laptop bag (product id: 460-BBKN) in December 2015 to keep my brand new XPS 15 laptop safe (spent well over $1200.  Well, it hasn't even been 5 months and I see a huge rip inside ... See more...
Hi, I bought a Dell laptop bag (product id: 460-BBKN) in December 2015 to keep my brand new XPS 15 laptop safe (spent well over $1200.  Well, it hasn't even been 5 months and I see a huge rip inside the bag. I am extremely disappointment with the quality and would appreciate if you will look into this matter. 
I was getting 1920x1080 pixel on Win 7 until I upgraded to  win10, where the max I get is 1366x768. I've exhausted my search online so thought I'd ask the group for help.  Is there a particular drive... See more...
I was getting 1920x1080 pixel on Win 7 until I upgraded to  win10, where the max I get is 1366x768. I've exhausted my search online so thought I'd ask the group for help.  Is there a particular driver I need to install that is not on the Dell site? Thank you. 
I purchased a dell laptop from Dell XPS 15 from the outlet.  The laptop came with a faulty fan which could not be repaired so the technician recommended I get a replacement.  When the new laptop arri... See more...
I purchased a dell laptop from Dell XPS 15 from the outlet.  The laptop came with a faulty fan which could not be repaired so the technician recommended I get a replacement.  When the new laptop arrived, it turned out to be an XPS 15 with International keyboard.  This is when my nightmare of support started. I have since had 5 service calls.  On my first service call, the technician brought in the wrong keyboard.  Second, 3rd and 4th service calls, the technican never arrived.  On the 5th Service call, the technican called to say he has the wrong part again.  I had explained to Dell that each time I take time off from work, it costs me money and I just want them to exchange the product for me.  Given Dell's rule on exchange is 21 days they have basically refused to give in. My only choice is repair and the way we are going about is by trial and error.   I find this completely unfair that a large company like Dell can hold people ransom and want to take action.  Please advise.
tried calling Dell sales , hoping they can help. But they routed me to support.  This is the last time I'd ever buy a DELL
I purchased a Dell XPS laptop at close to $1000 through Dell outlet a few months back.  When I got the laptop, it was making a lot of noise. After working with the tech support we realized the proble... See more...
I purchased a Dell XPS laptop at close to $1000 through Dell outlet a few months back.  When I got the laptop, it was making a lot of noise. After working with the tech support we realized the problem was related to a malfunctioning fan.  Since they were not able to repair the part in time they send me a replacement.  The replacement came , but not with the same configuration. Normally, I would have just settled for it , but the laptop I got is an 'international' laptop, meaning it has a completely different keyboard layout, which takes a lot getting used to.   I called Dell to get the laptop repaired/ replaced, and they offered to repair the keyboard.  I took a day off from work and the repairman came with the wrong part.  Having lost pay for taking a day off from work already, I called Dell customer support and asked if they would just send me a replacement laptop instead and the manager would not budge. Instead, they setup a second appointment for last Friday.  Reluctantly , I agreed and took another day off (another day of no pay!), only to find out the part was never shipped out on time!  I spent a lot of time on Dell's facebook support page speaking to different reps, and each time I got a different response. I finally spoke to the same manager and he is still insisting that Dell would not replace the laptop even though I am still under warranty and have missed 2 days of pay waiting for Dell's repair to arrive. I am extremely upset at how this entire experience has been and would prefer to deal with someone from Dell corporate.   Does anyone know of an email address I can email my complaint to and get some immidiate results?
hi, sorry , i probably didn't ask the question right -  Having a installed a 3TB drive on windows 7 and seeing only 2TB, will I have a greater chance of running into issues than having a 2tb disc? ... See more...
hi, sorry , i probably didn't ask the question right -  Having a installed a 3TB drive on windows 7 and seeing only 2TB, will I have a greater chance of running into issues than having a 2tb disc?  and to your point, yes, I back up all my data. Thanks.