Wintersong's Posts

Wintersong's Posts

For the audio static, might try updating the driver as given in the solution here: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/m-p/6207867?collapse_di... See more...
For the audio static, might try updating the driver as given in the solution here: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/m-p/6207867?collapse_discussion=true&filter=location&location=forum-board:XPS&q=9575%20drivers&search_type=thread&sort_by=-topicViews
So I updated the latest Realtek HD Audio driver  6.0.1.8642 ,A04.  This resulted in a situation where if I unplugged my headphones, and then plugged them in again, the audio remained on the laptop sp... See more...
So I updated the latest Realtek HD Audio driver  6.0.1.8642 ,A04.  This resulted in a situation where if I unplugged my headphones, and then plugged them in again, the audio remained on the laptop speakers, but would not switch back to the headphones.  To get things to work again I uninstalled the Realtek HD audio driver, installed the older version 6.0.1.8451,A03, and then updated following these instructions:  https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/m-p/6210389#M19931 That got things back to the way I had it before...working.
The stuff at this link have fixed my audio issues: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/m-p/6207867
Might try uninstalling the sound driver entirely and then re-installing it? I am using BIOS 1.2.0.  I don't have noisy fans anymore on my 9575, and it seems to have improved my earlier touchpad issu... See more...
Might try uninstalling the sound driver entirely and then re-installing it? I am using BIOS 1.2.0.  I don't have noisy fans anymore on my 9575, and it seems to have improved my earlier touchpad issues also.  Have you tried that?
There is now BIOS 1.2.0 available.
The Dell update program does NOT provide the latest RealTek audio driver for the 9575.  Using the method described above, the latest driver can be installed, and the issue with sound randomly droppin... See more...
The Dell update program does NOT provide the latest RealTek audio driver for the 9575.  Using the method described above, the latest driver can be installed, and the issue with sound randomly dropping/going silent is fixed. The RealTek audio driver version now installed on my system is 6.0.1.8544. The Dell update program supplies only up to version 6.0.1.8451. The BIOS version on my computer is 1.2.0.
I have also found that setting up with switchable graphics to high performance in the Radeon settings improves the brush tilt behavior in Paintstorm Studio.
My sound issue have resolved with the instructions at the following link: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/td-p/6207867
The information in this link solved my sound problems by providing a way to get the latest Realtek sound driver: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-drive... See more...
The information in this link solved my sound problems by providing a way to get the latest Realtek sound driver: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/m-p/6207867#M19719
For my sound issues the information in this link to install the latest Realtek sound driver worked: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/m-p/6... See more...
For my sound issues the information in this link to install the latest Realtek sound driver worked: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/m-p/6207867#M19719
Here is a way to get the latest Realtek sound driver.  It solved my sound drop-out problems: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/m-p/6207867... See more...
Here is a way to get the latest Realtek sound driver.  It solved my sound drop-out problems: https://www.dell.com/community/XPS/9575-sound-issues-persist-need-Realtek-audio-driver-update/m-p/6207867#M19719
Thank-you so much!
I also have been hoping Dell will get a Realtek sound driver update to fix these issues!
I go to device manager and disable and re-enable the Realtek sound driver.  It is not a fix, but may allow you to get sound back without having to restart the computer.  I hope that Dell will look in... See more...
I go to device manager and disable and re-enable the Realtek sound driver.  It is not a fix, but may allow you to get sound back without having to restart the computer.  I hope that Dell will look into this and issue a Realtek audio driver update.
For me, reverting to BIOS 1.1.7 seemed to fix the track pad freezing issue:   https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=J1PD5&osCode=WT64A&productCode=xps-15-9575-2... See more...
For me, reverting to BIOS 1.1.7 seemed to fix the track pad freezing issue:   https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=J1PD5&osCode=WT64A&productCode=xps-15-9575-2-in-1-laptop   For the sound dropping out I open the device manager and disable and then re-enable the Realtek sound driver.  Not great, but this will allow you to get the sound back without having to restart the computer.  I have asked for Dell to look into this in every way I know.  Still no driver update...
So far the one major issue that still persists with my Dell 9575 is the sound.  I have a friend with a Dell 9575 also, and he has sound drop-out also.  When it happens, playing video won't work becau... See more...
So far the one major issue that still persists with my Dell 9575 is the sound.  I have a friend with a Dell 9575 also, and he has sound drop-out also.  When it happens, playing video won't work because the sound driver prevents the playing of video.  All the sound stops, and it happens in all sorts of circumstances.  Sometimes out of the blue with nothing else but watching Youtube videos.  Sometimes it happens when switching between HDMI Intel sound and back.  Sometimes it happens when switching between headphones and speakers.  Sometimes it happens when coming out of hibernation/sleep mode.  The sound issue will correct with either restarting the computer, or going into device manager and disabling and re-enabling the Realtek sound driver.  It is intermittent, but very annoying when it happens. So far Dell has fixed the noisy fan issues with this computer, they fixed the faulty Wacom pen driver issues, I have found if you stay at BIOS 1.1.7 RATHER than updating to 1.1.9 you can prevent the trackpad freezing issue.  But the sound drop-out still persists without any work-around that I can find (apart from restarting or going into device manager as described).  Please, Dell, talk to your Realtek people.  Enough with the Realtek dock/USB updates we get continuously; they need to put some engineers onto something that is a real problem!
I am having the same issue. Just reverted to BIOS 1.1.7 and seems to have improved the situation for now.
The Intel audio kicks in when connecting to HDMI.  I have tried connecting to HDMI with the Intel driver disabled, but then no sound comes through to the TV at all.  When I turn on the Intel audio, s... See more...
The Intel audio kicks in when connecting to HDMI.  I have tried connecting to HDMI with the Intel driver disabled, but then no sound comes through to the TV at all.  When I turn on the Intel audio, sound comes on through the TV.  As to Hyper-V I do not know.  I do not run Hyper-V, have never installed it that I know of.
My 9575 frequently has the sound cutting out.  Sometimes when I open device manager and disable and then re-enable the Realtek Audio drvier under "Sound, video and game controllers", the sound comes ... See more...
My 9575 frequently has the sound cutting out.  Sometimes when I open device manager and disable and then re-enable the Realtek Audio drvier under "Sound, video and game controllers", the sound comes back on.  Recently after hooking my computer up to a TV through HDMI, after finishing and unplugging the HDMI the sound cut out again.  Disabling and re-enabling didn't work.  But when I disabled the Intel Display Audio, I got the sound back.  It suggests to me that maybe the Intel Display Audio and Realtek Audio are stepping on each others toes, so to speak.  I hope Dell will look into this.  Thank-you.
Ok, it seems the latest BIOS update 1.1.7 has fixed the corrupted Wacom (wintab) driver issue.  Thank-you!