Mocachino's Posts

Mocachino's Posts

@JOcean wrote: ...did your system originally come with Windows 10 installed from the factory? No, sadly it did not. My plan is to reset to Windows 7 factory using the internal reset, so ... See more...
@JOcean wrote: ...did your system originally come with Windows 10 installed from the factory? No, sadly it did not. My plan is to reset to Windows 7 factory using the internal reset, so that I get all the default drivers. Then re-upgrade and hope that it works this time.
Hey all,    Not sure if this is the best place to ask this but my laptop has not been working properly for a long time.    So as the responses/radio silence have not been able to fix my issues I'... See more...
Hey all,    Not sure if this is the best place to ask this but my laptop has not been working properly for a long time.    So as the responses/radio silence have not been able to fix my issues I'm resorting to a factory reset. As the title suggests I have an  Inspiron 13 7368 and as this update was before Window 10, I was wondering after the reset (back to Window 7) which should fix my issues; how do I go about upgrading back to Windows 10?   Thanks, Michael
I've installed all drivers and no change.
Hello Mary, Not just Quickset, Intel rapid and Serial IO, are you saying that the Support Assistant is not to be trusted with downloading and maintaining the required/optional drivers? If this is t... See more...
Hello Mary, Not just Quickset, Intel rapid and Serial IO, are you saying that the Support Assistant is not to be trusted with downloading and maintaining the required/optional drivers? If this is the case, I'll uninstall it and download all drivers from the link provided and manually install all of them and get back to you with the results.
Hello,   Issues: keyboard/track pad not disabling after folding into "temt mode" / tablet mode auto mode swapping no longer being triggered when folding the laptop Note: Windows is set to use h... See more...
Hello,   Issues: keyboard/track pad not disabling after folding into "temt mode" / tablet mode auto mode swapping no longer being triggered when folding the laptop Note: Windows is set to use hardware and ask before swapping Note: keyboard properties has "Auto lock keyboard and trackpad automatically" checked Note: I do not see Quickset in the task bar, but I do see it as a running process in the background   Cause: Upgrading to Windows 10 (loss of QuickSet + other drivers perhaps)   Failed Solutions Reinstalling Quickset Installing latest BIOS Running Driver check via Support Assist Running System check via Support Assist   Other Notes I've seen comments about reinstalling Touchpad drivers. This model does not seem to have any in the listed driver via the download page https://www.dell.com/community/Laptops-General-Read-Only/Touchpad-and-keyboard-don-t-disable-while-in-Tablet-Mode-Dell/m-p/5065605#M902488  Someone here also had this issue but didn't get a response https://www.dell.com/community/Laptops-General-Read-Only/dell-inspiron-13-7000-2-in-1-auto-lock-keyboard-does-not-work/td-p/4515410/page/2