hayner1's Posts

hayner1's Posts

I have done all the usual connectivity checks, and I can't seem to get the application to connect to the datastore. ping tests work, there are no firewalls on either server, they are on the same ... See more...
I have done all the usual connectivity checks, and I can't seem to get the application to connect to the datastore. ping tests work, there are no firewalls on either server, they are on the same portgroup on the same ESXi host. The install and configure went fine, but connecting from the web portal left me with the " Data Protection Advisor service startup failed. Please contact administrator." error. further digging seems to indicate a communication issue, but i can't figure out what to do next in troubleshooting this. If anyone had any idea what I could be missing, or what to do next to try and troubleshoot that would be greatly appreciated. From the datastore server: [root@dpa-data1 logs]# dpa.sh ds  con EMC Data Protection Advisor [INFO] Service Bind Address(es)    : 10.30.8.231        Client(s) Address(es)       : 127.0.0.1/32                                      ::1/128                                      10.30.8.230/32                                      10.30.8.231/32                                      10.30.8.231/32        Replication                 : MASTER Command completed successfully. Completed in : 39ms [root@dpa-data1 logs]# dpa.sh svc start EMC Data Protection Advisor Start command for the datastore service completed successfully Start command for the agent service completed successfully Command completed successfully. Completed in : 21.3secs From the Application server: dpa.sh svc status EMC Data Protection Advisor The status of the Application Service is STOPPED The status of the Agent Service is STOPPED Command completed successfully. Completed in : 171ms [root@dpa-app1 DPA]# dpa.sh svc start EMC Data Protection Advisor Failed to contact datastore service on host: 10.30.8.231 [ERROR] Failed to validate datastore availability. Please check connectivity. Start command for the agent service completed successfully Command completed successfully. Completed in : 15.3secs [root@dpa-app1 DPA]# dpa.sh svc status EMC Data Protection Advisor The status of the Application Service is STOPPED The status of the Agent Service is RUNNING Command completed successfully. [root@dpa-app1 DPA]# dpa.sh app con EMC Data Protection Advisor [INFO] Bind Address      : 0.0.0.0 [INFO] Datastore Service : 10.30.8.231 [INFO] Operation Mode    : STANDALONE Command completed successfully.