BigBrother's Posts

BigBrother's Posts

lump311,   Are these streaks straight down the page?  Is the printer still under warranty with Dell?   Steve
stevecarter,   If a keyboard works, then the port is OK.  Try resetting BIOS defaults using the <F2> key during startup to enter system setup.  Resetting defaults should be on the Exit screen.  ... See more...
stevecarter,   If a keyboard works, then the port is OK.  Try resetting BIOS defaults using the <F2> key during startup to enter system setup.  Resetting defaults should be on the Exit screen.  If the mouse will not work in the PS/2 port, get a USB adapter.  They can be found at almost any computer store and will cost only a couple of bucks.   Steve
stevecarter,   Have you tried an external keyboard in addition to the external mice?  It is important to know that, unlike USB ports, PS/2 ports are not designed to accept connection to external... See more...
stevecarter,   Have you tried an external keyboard in addition to the external mice?  It is important to know that, unlike USB ports, PS/2 ports are not designed to accept connection to external devices while powered up.  Whenever connecting a PS/2, parallel, serial or external video device, the system should not be powered up.  Connecting these types of devices while the system is powered up can damage the port.    If the PS/2 port is not functional, you can use a USB mouse or a PS/2 to USB adapter and connect to a USB port.   Steve
peacetank,   It is most likely a defective toner cartridge.  Return it to the vendor for a replacement.   Steve
Blueschick,   Except for the test e-mail, Outlook validates your inbox before actually sending and receiving e-mail.  If the inbox is messed up somehow, you can receive various error messages wh... See more...
Blueschick,   Except for the test e-mail, Outlook validates your inbox before actually sending and receiving e-mail.  If the inbox is messed up somehow, you can receive various error messages when trying to send and receive e-mails.  Check the following MS KB article for suggestions on how to repair your Outlook inbox:   http://support.microsoft.com/kb/814441/en-us   Additionally, if one of the e-mails on your Earthlink Webmail has a corrupted header, it can cause Outlook to fail with a similar error message.  Use your Earthlink webmail to delete any suspicious or spam e-mails and try to use Outlook again.   Steve
tfrazier6220,   When the front power button is yellow, this does not indicate standby.  Standby is indicated by a blinking green power button.  An amber front power LED indicates a power problem... See more...
tfrazier6220,   When the front power button is yellow, this does not indicate standby.  Standby is indicated by a blinking green power button.  An amber front power LED indicates a power problem.  Check this link for more info on the meaning of the different states of the power button LED:   http://support.dell.com/support/edocs/systems/dim4400/solve.htm#1121330   It is possible that the motherboard has a problem, but it is more likely that the power supply is failing.  It is also possible that one of the peripheral devices (PCI card, USB device, etc...) may be causing this problem.  Before spending any money, power the system down and disconnect all external devices.  Power back up and see if the problem still exists.  If it does, power back down and disconnect the power cord, remove all internal PCI cards and power the system back up.  If the problem goes away, try disconnecting power and reinstalling each of the removed devices, one at a time and then powering back up until you find the failing component.    If nothing seems to fix the problem, the least expensive component replacement to try for this problem is the power supply.  The Dell part number for the power supply in your system can be found on the power supply itself.  It will be something like D/PN 0XXXXX.  The last 5 characters will be the Dell part number.  One of the part numbers for this power supply is 4G456.  You can purchase it from Dell Spare Parts at 1-800-357-3355 or you can purchase it online at this link:   http://accessories.us.dell.com/sna/category.aspx?c=us&l=en&s=dhs&cs=19&k=4g456   Steve Message Edited by BigBrother on 03-22-2008 08:29 AM Message Edited by BigBrother on 03-22-2008 08:30 AM
luncheboxe,   The pattern of GYYY indicates that no memory modules are being detected during POST.  It is possible that one or more of the memory modules has come loose in the socket on the main... See more...
luncheboxe,   The pattern of GYYY indicates that no memory modules are being detected during POST.  It is possible that one or more of the memory modules has come loose in the socket on the mainboard or has failed.  It is also possible that the system mainboard has failed, although this is less likely.  You can troubleshoot this problem by re-seating the memory modules or uninstalling one of the memory modules to identify the real culprit.  You may also try installing a known good memory module into each of the available slots to see if there is a problem with the mainboard.   Steve
SUWNchi,   If the line and the colored dots also appear on the back of the page, the problem is most likely related to a failing roller in the fusing unit.  If the lines and colored spots appear... See more...
SUWNchi,   If the line and the colored dots also appear on the back of the page, the problem is most likely related to a failing roller in the fusing unit.  If the lines and colored spots appear only on the front of the page, the problem is most likely a failing drum unit.  You can remove the drum unit and look at the drum itself to determine if the problem is with the drum unit.   Steve
TerryHarcleroad,   Your troubleshooting process seems sound and your conclusion that the USB port is failing is also sound.  You can either add a PC card with USB ports to replace the failing po... See more...
TerryHarcleroad,   Your troubleshooting process seems sound and your conclusion that the USB port is failing is also sound.  You can either add a PC card with USB ports to replace the failing ports on the motherboard or you can replace the motherboard.  If the system is still under warranty, contact the Dell Techies to validate your troubleshooting and to have the mobo replaced.  If the system is not under warranty, you can consider replacing it yourself or simply installing an expansion card as noted above.   Steve
bobmpc,   Your Dimension L933R most likely does not have an ethernet port.  To add an ethernet port, you will need to purchase a PCI network card and install it into one of the open PCI slots in... See more...
bobmpc,   Your Dimension L933R most likely does not have an ethernet port.  To add an ethernet port, you will need to purchase a PCI network card and install it into one of the open PCI slots inside your computer.  A network card can be purchased from a local computer store or an online vendor such as zipzoomfly.com, newegg.com, tigerdirect.com or any of a number of others.  Here are several examples of compatible network cards which will work in your system:   http://www.zipzoomfly.com/jsp/ProductDetail.jsp?ProductCode=251662   http://www.newegg.com/Product/Product.aspx?Item=N82E16833156117   http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=534927&CatId=200   Instructions for opening your computer case and installing the PCI card can be found at this link:   http://support.dell.com/support/edocs/systems/dmum/     Steve
ksnvm,   Unfortunately, the process of experimentation is probably your best option.  Dell does not publish the wiring diagrams of their proprietary cable assemblies.  This is one of the problem... See more...
ksnvm,   Unfortunately, the process of experimentation is probably your best option.  Dell does not publish the wiring diagrams of their proprietary cable assemblies.  This is one of the problems associated with mixing proprietary OEM hardware with retail hardware.    Steve
Dr Shifty,   The information that you are asking for is apparently not publicly available.  I did, however, find a source for a replacement LED/Switch board for your model.  Check this link:   ... See more...
Dr Shifty,   The information that you are asking for is apparently not publicly available.  I did, however, find a source for a replacement LED/Switch board for your model.  Check this link:   http://www.impactcomputers.com/da0dm1th8d9.html   Unfortunately the part number shown is not a genuine Dell part number, which may mean that Dell does not offer this item as a discreet component part.  You may be able to contact Dell support for additional parts information via chat or via e-mail.   Steve
marcden,   According to the specs for this card, available at this link:   http://www.adaptec.com/en-US/support/scsi_port/Cardbus/APA-1480B/   The card requires a 32-bit PC Card slot.  The s... See more...
marcden,   According to the specs for this card, available at this link:   http://www.adaptec.com/en-US/support/scsi_port/Cardbus/APA-1480B/   The card requires a 32-bit PC Card slot.  The specs for your Inspiron 640m, available at this link:   http://support.dell.com/support/edocs/systems/ins640m/en/om/specs.htm#wp1054547   Your system supports only PC Express cards, not PC cards.  It would appear that the Adaptec APA-1480B is not compatible with your system.   Steve
lockmfg,   Purchase a separate microphone / headphone assembly for your laptop system.  Or you may be able to find what you need at a Radio Shack store or an online vendor specializing in cell p... See more...
lockmfg,   Purchase a separate microphone / headphone assembly for your laptop system.  Or you may be able to find what you need at a Radio Shack store or an online vendor specializing in cell phone accessories such as Cellphoneshop.net.   Steve
BaluTheBear,   Check this link for the Vista-32bit version of Dell's QuickSet application:       Here is the Vista-64bit version of Dell's QuickSet application:       Steve
ksnvm,   Are you using a retail mobo in your Optiplex case or are you using a retail case with your Dell mobo?   Steve
ajosefick,   The item that you are describing with the number 22P2463 is not an AGP video card, but is an Intel PentiumII Slot1 processor and heatsink assembly.  The fan connector on the CPU goe... See more...
ajosefick,   The item that you are describing with the number 22P2463 is not an AGP video card, but is an Intel PentiumII Slot1 processor and heatsink assembly.  The fan connector on the CPU goes to a connector on the system mainboard.  This connector is usually a 3-pin connector and may be labelled as "fan" or "fan1" or "fan2".    For a partial image of this item (the heatsink/fan assembly only), check this link:   http://cgi.ebay.com/22p2463-Heatsink-w-Fan-for-DL380-22p2463-Proliant-CPQ_W0QQitemZ6885634374QQihZ016QQcategoryZ80149QQssPageNameZWDVWQQrdZ1QQcmdZViewItem   Steve
Cheah,   The system specs for the E520 can be found at this link:   <ADMIN NOTE: Broken link has been removed from this post by Dell>   The PCI bus is PCI 2.3 compliant and supports both ... See more...
Cheah,   The system specs for the E520 can be found at this link:   <ADMIN NOTE: Broken link has been removed from this post by Dell>   The PCI bus is PCI 2.3 compliant and supports both PCI Express x1 and x16.  Check items 13 and 14 on the image at this link:   <ADMIN NOTE: Broken link has been removed from this post by Dell>   A 400W power supply will cost between 50 MYR and 500 MYR depending on the manufacturer.  You will need to research this information locally or online to get an accurate cost estimate.   Steve Message Edited by BigBrother on 02-11-2008 09:00 AM
ajosefick,   I suspect that the heatsink/fan combination currently installed on your AGP card may not be the original.  Your original AGP video card may not have had a fan on the original heatsi... See more...
ajosefick,   I suspect that the heatsink/fan combination currently installed on your AGP card may not be the original.  Your original AGP video card may not have had a fan on the original heatsink.  On the back of the original AGP card, locate a sticker which has "DP/N" (Dell Part Number) on it and reply back here with that part number.   Steve
ajosefick,   The connector for the fan on your AGP video card goes to a two pin connector in the AGP video card itself.    Steve