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Re: Why does the ACC service take 2.5 mins to load?

Hi @Gr3chie,

Was the AWCC working fine prior to the factory image?

Make sure the BIOS is up to date.

If the system has mechanical HDD +SSD, make sure the OS is located in the SSD.

Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let us know if you receive any errors. 

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